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Author Topic: Bought licence 2 extra sent to me by mistake  (Read 858 times)

Guernsey

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Bought licence 2 extra sent to me by mistake
« on: February 02, 2022, 02:19:23 am »
Just bought upgrade to MC 29

Was very careful to click only once but still had 3 emails with codes sent

Was I charged ?

The one I wish to keep ends code G0DP9

Could you please check

Regards Steve
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JimH

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Re: Bought licence 2 extra sent to me by mistake
« Reply #1 on: February 02, 2022, 06:31:15 am »
We will check.
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Guernsey

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Re: Bought licence 2 extra sent to me by mistake
« Reply #2 on: February 02, 2022, 06:43:03 am »
Thank You

Steve
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Windows 11 - i7 8750H
NVIDIAŽ GeForceŽ RTX 2070
1st M.2 SSD Drive   128GB ADATA SU800 M.2 2280 (560 MB/R, 300 MB/W)
1st Storage Drive   120GB ADATA SU650 2.5" SSD, SATA 6 Gb (520MB/R, 320MB/W)
Yamaha RX-V4A AV Receiver
JRiver 20 / 21 / 22  /23 / 24 / 25 /26 / 27 / 28 / 29 / 30 / 31 / 32

Deanna

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Re: Bought licence 2 extra sent to me by mistake
« Reply #3 on: February 02, 2022, 11:51:20 am »
You were charged for 3 licenses.  We will issue refunds for two of the charges and invalidate two of the licenses.  Sorry for the inconvenience.
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Guernsey

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Re: Bought licence 2 extra sent to me by mistake
« Reply #4 on: February 02, 2022, 01:00:30 pm »
Brilliant

Thanks for that

Steve
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Windows 11 - i7 8750H
NVIDIAŽ GeForceŽ RTX 2070
1st M.2 SSD Drive   128GB ADATA SU800 M.2 2280 (560 MB/R, 300 MB/W)
1st Storage Drive   120GB ADATA SU650 2.5" SSD, SATA 6 Gb (520MB/R, 320MB/W)
Yamaha RX-V4A AV Receiver
JRiver 20 / 21 / 22  /23 / 24 / 25 /26 / 27 / 28 / 29 / 30 / 31 / 32
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