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[jscampbell]

I just acquired a brand new shiny Creative Labs Nomad Jukebox Zen, USB 2.0 version. I have installed the Zen driver version 1.20.4.0 from Creative's site. I have installed the Zen driver for MC9. I have upgraded to MC9.0.129.

I get the error "Initialization failed. Please make sure the player is connected and correct drivers are installed." when selecting "Nomad Jukebox" within MC9. When I click OKAY, the window "Initializing Nomad Jukebox. Please wait......" remains on the screen until I select something else.

I can talk to the Nomad using Windows Media Player...

Advice??

Thank you.

Jeff Campbell

[SteveG]

Jeff,

Could you try the standalone JukeboxDrivers.exe from the following link....

http://www.nomadworld.com/downloads/drivers/welcome.asp?region=2&LangID=1033&OS=9&prod=53&Select=Get+Files&x=49&y=12

[jscampbell]

I was finally able to get it to work by resetting the Zen. Apparently something was screwy in the software itself. While I thought I had full connectivity in WMP, I was actually not able to control it fully.

Thanks for the followup...

Jeff