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Author Topic: Problem with theatre view [Solved]  (Read 1880 times)

marcob9999

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Problem with theatre view [Solved]
« on: February 15, 2023, 03:10:03 am »

Hello everyone.
For some days now, inexplicably, when I go to theater view the screen is completely white and I don't have access to any command... The only thing I can do is exit theater view.
Everything else seems to work fine
Has anyone had the same problem? ... and fixed it...  ;D

A thousand thanks!!!
Marco
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JimH

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Re: Problem with theatre view
« Reply #1 on: February 15, 2023, 05:56:33 am »

Did you try using a different skin for Theater View?
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marcob9999

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Re: Problem with theatre view
« Reply #2 on: February 15, 2023, 06:50:44 am »

No.
But it worked fine until last week.
Why has it decided that it doesn't work anymore?
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JimH

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Re: Problem with theatre view
« Reply #3 on: February 15, 2023, 08:49:20 am »

Try other skins, as a test.
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Awesome Donkey

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Re: Problem with theatre view
« Reply #4 on: February 15, 2023, 09:08:48 am »

Kinda sounds like a display driver issue potentially. What Linux distro are you using? What kind of GPU are you using? If using a Nvidia GPU are you using the proprietary drivers from Nvidia? If using the open-source Mesa drivers, was there a recent update for them? Have you tried Media Center 30 to see if the issue can be reproduced (as I think there's been updates by Bob lately in regards to white screens)?
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I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

marcob9999

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Re: Problem with theatre view
« Reply #5 on: February 15, 2023, 09:35:33 am »

I'm using Ubuntu mate 22.04.1 LTS
I don't use a GPU... the video is handled directly by the processor.
There have been some updates, but I have no idea if they involved the video drivers.
And... no, I haven't tried with MC30
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Awesome Donkey

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Re: Problem with theatre view
« Reply #6 on: February 15, 2023, 10:21:13 am »

It's using integrated graphics, which means it's using the open-source Mesa driver. If I had to guess, there was probably a recent update of them.
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I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

marcob9999

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Re: Problem with theatre view
« Reply #7 on: February 17, 2023, 08:00:24 am »

... and then ... if the problem was caused by the update, how can I fix it???
(Has anyone had a problem like this? I'm the only one using integrated graphics  :( ?)
Thank you very much
Marco
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cochinada

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Re: Problem with theatre view
« Reply #8 on: February 21, 2023, 03:03:39 pm »

I have the same exact issue but with 22.04.2 LTS.
I've opened a thread and just saw yours.
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marcob9999

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Re: Problem with theatre view
« Reply #9 on: May 29, 2023, 07:17:48 am »

Performed this procedure:

https://www.linuxcapable.com/how-to-upgrade-mesa-drivers-on-ubuntu-linux/

Problem "apparently" solved   :D ... for now...  ;D
Let's hope so  ;) !!!

Many thanks!!!
Marco
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