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Author Topic: A Payment Error, Please HELP!  (Read 589 times)

tnd1497

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A Payment Error, Please HELP!
« on: June 18, 2022, 04:10:54 pm »
Hello there,
     I bought a product licence for windows, but for some unknown reason I paid twice for only one click (and two registration codes were generated at the same time)! I didn't find it immediately and have used one of them. Can I get a refund for the one that hasn't been used?
    Here are the two confirmation emails.
   
    Please help for it, thanks!
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Matt

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Re: A Payment Error, Please HELP!
« Reply #1 on: June 20, 2022, 12:19:11 pm »
Please email the details to deanna at jriver and she'll be able to help.  Thanks.
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Matt Ashland, JRiver Media Center

Matt

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Re: A Payment Error, Please HELP!
« Reply #2 on: June 21, 2022, 09:42:39 am »
This has been handled.
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Matt Ashland, JRiver Media Center
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