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Author Topic: Hang During Install  (Read 303 times)

Cinelder

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Hang During Install
« on: May 01, 2023, 10:13:05 am »

When I try to upgrade/install MC 31.0.5 (64 bit) on Windows 10, Install Wizard repeatedly hangs at the screen "Copying Files - Please wait while Install Wizard copies and registers files" / "Upgrading from previous version". 

Restarting  / closing all other program files before attempting the install of MC 31.0.5 doesn't seem to help - after a few minutes, Task Manager eventually reports the program as "not responding".

I have MC 30.0.93 installed, and it is working normally.  I have installed the registration key that is supposed to be valid for either MC 30 or MC 31.


Please advise.
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Matt

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Re: Hang During Install
« Reply #1 on: May 01, 2023, 10:27:17 am »

When I try to upgrade/install MC 31.0.5 (64 bit) on Windows 10, Install Wizard repeatedly hangs at the screen "Copying Files - Please wait while Install Wizard copies and registers files" / "Upgrading from previous version". 

Restarting  / closing all other program files before attempting the install of MC 31.0.5 doesn't seem to help - after a few minutes, Task Manager eventually reports the program as "not responding".

I have MC 30.0.93 installed, and it is working normally.  I have installed the registration key that is supposed to be valid for either MC 30 or MC 31.


Please advise.

Upgrading from the previous version can take a long time if you have a big library.  Let it go and get coffee.
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Matt Ashland, JRiver Media Center

Cinelder

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Re: Hang During Install
« Reply #2 on: May 01, 2023, 10:35:12 am »

Upgrading from the previous version can take a long time if you have a big library.  Let it go and get coffee.

Thanks for the quick response, Matt.

I do indeed have a big library and will try the wait-and-coffee option :)

Postscript: Patience and caffeine did the trick.  Thanks again, Matt.



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jkrzok

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Re: Hang During Install
« Reply #3 on: May 01, 2023, 02:55:22 pm »

Upgrading from the previous version can take a long time if you have a big library.  Let it go and get coffee.

1 million files here and installation was done before I could pull a double shot.
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