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Random disconnects from DLNA server / Renderer - How to troubleshoot? [Solved}

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jctcom:
My Yamaha receiver (RX-A2A) has built in DLNA Server / Renderer which will play native DSD up to DSD256 and PCM up to 24Bit / 384 which sounds amazing.  I am able to send music to it via various means including an app called "DS Audio" (Built into Synology DS1821+ where my music is stored)  (Via Web or via iPhone app), Neutron Music Player (iPhone App), BT Amp (iPhone App) and of course JRiver MC (Via PC app or iphone app).  All of these solutions pull the music directly from my networked NAS and push the music to the Yamaha receiver.

For some reason using my favourite solution JRiver MC either via PC App or iPhone app it randomly disconnects and wipes out the playlist.  When it does this the Yamaha DLNA server will disappear from the available "Playing Now" options.  it will reappear after a few moments but the current Play Cue is empty except for the currently playing song (The currently playing song will continue to play to then end after which the player stops playing).  This will happen anywhere from after 5 minutes to up to an hour or so of playing and seems to be totally random as far as I can tell.

None of the other solutions mentioned above have this problem and I have no idea how to begin troubleshooting this issue.  Please note that this issue has been going on for at least a year now from since when I first received my Yamaha RX-A2A. 

I also have a Panasonic 4K Blu-Ray player (DP-UB820) with a built in DLNA server that will accept similar formats including multi-Channel.  Though it converts DSD to PCM 176.4 but still sounds amazing.  JRiver can play to this with not problems but for some reason even though it is supposed to be gapless it does not seem to play gapless (Not just from JRiver but from any app).  But the point is that JRiver will play to this DLNA server without disconnecting.

So there is something that JRiver does not like about the Yamaha RX-A2A and any help in diagnosing / fixing the issue would be much appreciated.

Currently on latest stable release of MC (30.0.93) RX-A2A is on latest Firmware from a week or so ago (Issue has continued through all firmware releases), DS1821+ is also on it's latest stable firmware version (Issue has also persisted through all firmware releases)

Thank you.

Carl.

jctcom:
Any help on how to troubleshoot this would be much appreciated.

Thanks.

jctcom:
bump

JimH:
If you're playing from a NAS, just import the files into MC on a computer.  Don't load the NAS files from its DLNA server.

Devices have different capabilities and idiosyncrasies, depending on how they are connected physically or in which direction you're playing (push or pull).

Media Center has some diagnostic logging in Service > Media Network.

If you have an Android phone, try Bingo SSDP on the Play Store.

You can also experiment with settings.  SetnextAVTransport, for example.

jctcom:

--- Quote from: JimH on May 10, 2023, 02:15:29 am ---If you're playing from a NAS, just import the files into MC on a computer.  Don't load the NAS files from its DLNA server.
--- End quote ---

If by this you meant import the music into a JRiver Database on the local PC, that is how I use JRiver & My music on the NAS. 

If you mean "Move" the music onto a local computer.  Not possible.  I don't have any computers with anywhere near enough space.  nor would I want to.



--- Quote from: JimH on May 10, 2023, 02:15:29 am ---
Devices have different capabilities and idiosyncrasies, depending on how they are connected physically or in which direction you're playing (push or pull).
--- End quote ---

I am pretty sure that the music is being "Pushed" to the Yamaha RX-A2A and "Pulled" from the NAS if I am understanding this correctly.
Music is on the NAS as it has been since I am not sure when  Probably MC version 17 or something like that.

MC Runs on my Multi-media PC and I guess pulls the music from the NAS and Pushes it to the Yamaha via DLNA.
Network is all hard wired.  No wireless involved.(Other than if I use my iPhone and JRemote to control MC on the PC which should have no affect on this I believe?)



--- Quote from: JimH on May 10, 2023, 02:15:29 am ---
Media Center has some diagnostic logging in Service > Media Network.
--- End quote ---

I found this but it doesn't mean too much to me.  I have attached a screen shot.  One thing I find strange is in the Source IP addresses.  There are some that end in .35 & .40.  Does DLNA Create it own IP address separate from the device.  The Yamaha device IP ends in .241  NAS ends in .133 and JRiver computer ends in .138.  So I am not sure what all the .35 and .40 are about?
I also see that it has listed the old NAS IP (.135) Briefly?

And of course it has been running fine for 25 minutes while I am putting this post together lol.


--- Quote from: JimH on May 10, 2023, 02:15:29 am ---
If you have an Android phone, try Bingo SSDP on the Play Store.
--- End quote ---

I don't have an Android phone.  Only an iPhone.  However I have a few apps on the iPhone that I have tested for pulling the music directly off of the NAS (So JRiver not involved) and pushing it to the Yamaha RX-A2A and they have all run for hours with no problems, drop outs or disconnections.


--- Quote from: JimH on May 10, 2023, 02:15:29 am ---You can also experiment with settings.  SetnextAVTransport, for example.

--- End quote ---
I have tried these settings and the results seem to be the same.  The problem is it's difficult to predict when it will disconnect.  Sometimes it will run for hours just fine and other times it disconnects every 5 - 15 songs or so.

I am interested in the diagnostic logging service mentioned above though as I can maybe create a log soon after a disconnection that can help?

Thanks.

Carl.

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