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Random disconnects from DLNA server / Renderer - How to troubleshoot? [Solved}

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JimH:
The IP address problems may be a clue.  DLNA doesn't change addresses.  You may have a network issue.  Two DNS servers, for example.  Two DHCP servers.  Use Google to learn.  Simplify your network, if possible.

jctcom:
Actually now that I look at it I think it is just polling the network for any available devices.

The .40 was actually my TV which I don't really use the internet on it as my NVidia Shield does everything I would want to do much better than the TV does.

So I don't actually think the IP addresses listed are actually an issue.  I do have a lot of connected devices (iPhone, iPad, 2 Nvidia Shields, TV, 2 Blu-ray players, Receiver, Printer etc. etc. etc.   I think these days most of us do.
I did disable internet access for some of my DLNA speakers that don't need it other than to check for the occasional updates which are few and far between.

Is there any way for me to create an actual log that I can generate right after a disconnect and then maybe someone can look at that and figure out why it disconnects?

It does not seem to disconnect when I am listening to full albums.  Just with generated playlists (I use mostly smart playlists if not listening to albums).  I wonder if it has to do with format changes?  I.E. dsd > FLAC > MP3 (Yep still a few of those hanging around) etc... or sample rate changes?  The problem is when it disconnects it clears the attached playlist so I can't see what was about to play.  Only what was in the process of playing.

Carl

JimH:
We can't diagnose the network problems, sorry.

Disconnect any devices not in use, just to test.  Strange things happen sometimes.

blgentry:
1.  DLNA vs File Server:  Your NAS can act as a file server doing windows file sharing.  You are probably familiar with mapping a drive, etc.  Your NAS can also act as a DNLA server, which "serves" the audio files through DNLA only, not as regular files. 

I highly recommend mapping a drive and importing your files into MC via this mapped drive.  DLNA serving the files with its own protocol is less sure.  UNC paths (\\my_PC_Name\path\to\file.mpg) are also not recommended.  This is mainly in case you want to change servers later.  Mapping a drive makes it very easy to switch to a different NAS later.

2.  Diagnostic logs:  Yes, MC has a general logging facility.  You need to turn it on first.  Then, once it's on, wait for it to crash.  Once it crashes, you can build a zip file of the logs and send that zip file to JRiver.   Here are more details:
https://wiki.jriver.com/index.php/Logging

Best of luck.
Brian.

jctcom:

--- Quote from: blgentry on May 11, 2023, 01:21:03 pm ---1.  DLNA vs File Server:  Your NAS can act as a file server doing windows file sharing.  You are probably familiar with mapping a drive, etc.  Your NAS can also act as a DNLA server, which "serves" the audio files through DNLA only, not as regular files. 

I highly recommend mapping a drive and importing your files into MC via this mapped drive.  DLNA serving the files with its own protocol is less sure.  UNC paths (\\my_PC_Name\path\to\file.mpg) are also not recommended.  This is mainly in case you want to change servers later.  Mapping a drive makes it very easy to switch to a different NAS later.

2.  Diagnostic logs:  Yes, MC has a general logging facility.  You need to turn it on first.  Then, once it's on, wait for it to crash.  Once it crashes, you can build a zip file of the logs and send that zip file to JRiver.   Here are more details:
https://wiki.jriver.com/index.php/Logging

Best of luck.
Brian.

--- End quote ---

Thanks Brian.  I do in fact use UNC paths to map all of my music to JRiver on the local PC.  I have used the DLNA server to play music from certain apps on my iphone but I definitely prefer smb method with UNC path.  The only instances where I still use the DLNA server of the NAS is when the APP for some reason is still using SMB 1 protocol as I do not want to open up SMB 1 on the NAS.

Thank  you for the logging info I will look into creating a log to see if I can get further on this issue. 

It's just such a pain as I cannot reproduce it on demand at the moment so I have to wait for it to crash.  Which is not always obvious if I am not watching it since the current song continues playing to the end so I only notice it when the music stops and then go into JRiver to see it has changed to "Player" and upon changing back to the Yamaha the playlist is now empty.  If I get to it soon enough then I see that the Yamaha RX-A2A has disappeared from the Playing Now device list.  But it reappears shortly afterwards with the empty playing now list (Except for the last playing song).

Carl

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