iOS 17 and JRemote Audio Streaming Error

Devices > Apple iPad, iPhone, iPod, Airplay

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vbphil:

--- Quote from: vbphil on October 12, 2023, 01:34:08 pm ---I just compared the JRemote settings and they are the same. I've tried deletingnd reinstalling JRemote but that did nothing. It's strange because the phone is connecting to the MC server and showing songs, playlists and whatever. It's just when trying to play a song that the error pops up.

If it's not iOS then perhaps a phone setting somewhere. Any ideas on what services are involved to stream a song with JRemote?

--- End quote ---

Some more findings.....

These song files play okay in iTunes on my computer and also with the Apple Music App on my iPhone.

Where they don't play is from JRemote on my iPhone 7 or 14Pro when playing to "this device", in other words on the phone. The files will play when using JRemote but setting the Zone to another player instead of the iPhone device.

I now think the problem is the JRemote player. I assume it has its own player and that's what's used when selecting the Zone as this Device. So, there's something with these AAC files that JRemote does not like. Perhaps I need to submit a help ticket with JRiver. I assume they have something like that.

vbphil:

--- Quote from: vbphil on October 12, 2023, 04:57:11 pm ---Some more findings.....

These song files play okay in iTunes on my computer and also with the Apple Music App on my iPhone.

Where they don't play is from JRemote on my iPhone 7 or 14Pro when playing to "this device", in other words on the phone. The files will play when using JRemote but setting the Zone to another player instead of the iPhone device.

I now think the problem is the JRemote player. I assume it has its own player and that's what's used when selecting the Zone as this Device. So, there's something with these AAC files that JRemote does not like. Perhaps I need to submit a help ticket with JRiver. I assume they have something like that.

--- End quote ---
Here's some version numbers and other info I've collected including song file specs for my copy of Adele, "Hello"

These song files play fine on all other music players in my possession except for JRemote. If there are facts or specs that I'm missing, please let me know. 99% of the time I don't use JRemote to play songs on my iPhone but rather redirect the stream to another Zone and that works great. So, this issue isn't preventing me from using JRemote.

JRemote, version 3.40
-----
iPhone 14 Pro, iOS 17.0.3
iPhone 7, iOS 15.7.9
-----
Platinum Notes 10, version 10.0.345.0
Copyright 2007 - 2023, Mixed In Key LLC.
-----
Media Center, version 31.0.43(64-bit)
-----
Adele, Hello, ripped with Media Center from CD to ALAC
Info from MediaInfo 23.10, Copyright (c) MediaArea.net SARL)

Format : ALAC
Codec ID : alac
Codec ID/Info : Apple Lossless Audio Codec
Duration : 4 min 55 s
Duration_LastFrame : -50 ms
Bit rate mode : Variable
Bit rate : 807 kb/s
Nominal bit rate : 2 220 Mb/s
Channel(s) : 2 channels
Sampling rate : 44.1 kHz
Bit depth : 16 bits
Stream size : 28.4 MiB (100%)
Encoded date : 2015-12-26 22:26:09 UTC
Tagged date : 2015-12-26 22:26:09 UTC
-----
AAC converter (qaac64.exe)
-----
Adele "Hello", AAC conversion
Info from MediaInfo 23.10, Copyright (c) MediaArea.net SARL)

Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 4 min 55 s
Duration_LastFrame : -1 ms
Bit rate mode : Variable
Bit rate : 298 kb/s
Maximum bit rate : 320 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 44.1 kHz
Frame rate : 43.066 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 10.5 MiB (99%)
Language : English
Default : Yes
Alternate group : 1

bob:
This comes up again and again.
Your files have the MOOV atom at the wrong place for streaming. It's at the end of the track. It needs to be at the beginning.

You can fix these or perhaps find out how to make you app produce proper files for streaming.
When you play a file like this locally, no problem. When you play it over a network connection that is where the issue is.

https://yabb.jriver.com/interact/index.php/topic,135796.msg941148.html#msg941148

vbphil:

--- Quote from: bob on October 16, 2023, 08:57:18 am ---This comes up again and again.
Your files have the MOOV atom at the wrong place for streaming. It needs to be at the beginning. It's at the end of the track.
You can fix these or perhaps find out how to make you app produce proper files for streaming.
When you play a file like this locally, no problem. When you play it over a network connection that is where the issue is.
https://yabb.jriver.com/interact/index.php/topic,135796.msg941148.html#msg941148

--- End quote ---

Yikes, that's not good. I forwarded this information on to Mixed In Key but I'm not expecting any remedy from them.

Any idea if there's a "fix in place" program that could repair around 3000 files?

bob:

--- Quote from: vbphil on October 16, 2023, 09:42:25 am ---Yikes, that's not good. I forwarded this information on to Mixed In Key but I'm not expecting any remedy from them.

Any idea if there's a "fix in place" program that could repair around 3000 files?

--- End quote ---
You could check this message:
https://yabb.jriver.com/interact/index.php/topic,135796.msg941178.html#msg941178
Also, I think you should be able to use MC to do this with the file in place.
I would back up all of my files first of course!!
You use library->convert format and convert it back to ALAC replacing the existing file (which is why you should have a backup).
When MC writes a ALAC file it will put the MOOV atom in the correct place.

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