More > JRiver Media Center 31 for Windows
JRiver Media Center 31 stops playing
dconeill:
I wanted to report back on progress so far.
Summary:
emptying the MC library completely, then rebuilding it from scratch, seems to have stopped the problem. I have no clue what caused the problem or why this action seems to have fixed it, but after about a day I'm still able to play music for an unlimited amount of time without MC halting.
I looked into JimH's suggestions, but nothing came of them as far as I could tell. Among other things, I don't have any NVIDIA hardware or software that I can find, so that issue doesn't seem to have been the cause.
I was unable to duplicate the problem with Windows Media Player (win11 pro) or the free version of Media Monkey. Both played for as long as I let them without interruption.
I tried uninstalling, then reinstalling MC. Same behavior.
I tried disconnecting, then reconnecting, the USB drives on which I keep my audio files. No change observed.
I rebooted a couple of times. No joy.
Then, by accident, something seems to have worked. I was maintaining my music files, cleared the existing MC library, and created a new sandbox library with just a few dozen files, including some of the files that had stopped abruptly before. Suddenly the fault I had been seeing before stopped happening. So I cleared the library completely and rebuilt it using all my recorded music files. Now, so far, after about a day, I haven't seen the player halt again.
This is a little frustrating because I can't induce the problem again, so I don't know what the cause is. But at least so far, I can listen to music again.
So, to esotericxa, try clearing and rebuilding your music library from zero. Maybe that will work for you.
I'll report back again in a few days to say whether I'm still able to play music files at will.
Thanks for everyone's help.
esotericxa:
Will give it a go, Thanks, and thanks for the heads up
esotericxa:
Found a fix for me that is working for today (been here before I think)
Cleared the library as per dconeill suggestion above.
Did not work for me, so...
I ran the AMD cleanup utility to remove all the AMD video and sound stuff.
Let windows update install an old AMD driver, it picked one from 2022 that has no adrenaline control system
Driver Date 2/08/22 (in Australia that would be 2nd August, and different in the USA...)
Driver Version 31.0.12020.1
I have added an attachment, that shows where to get this driver. May only work on Dell Rx550 which mine are. Not sure how to install manually, mine came from Windows Update
whatever the version means.
AMD High Definition Audio Device was missing.
Checked optional updates, and there was an AMD audio package of some sort.
Installed that and suddenly we now have an AMD High Definition Audio Device.
HDR Videos now working perfectly.
(have not reloaded the library yet)
After tuning all the Digital TV channels again, that is now working perfectly as well.
Hope this helps
So, to sum up, it may be that more recent AMD software is at least part of the problem.
dconeill:
Another update from me: my original problem is back, so whatever I did before didn't work.
I have more information now, and I've started down the path laid out in the Troubleshooting guide. I didn't know about the Troubleshooting Guide earlier. (More about that in a moment.)
The Troubleshooting Guide is available at https://wiki.jriver.com/index.php/Troubleshooting_Guide.
To JimH and other MC helpful persons:
Now about the Troubleshooting Guide. As I said, I didn't know about it before, but I do now. I suggest to the MC staff that you tell users about the existence of this resource as follows.
When MC threw its error message in my case, it presented dialog boxes offering suggestions.
The last of them contained the text
If you continue to experience problems ...
1) Backup your library ...
2) Uninstall Media Center ...
...
5) Restore your library ...
My suggestion is that you add a line to this and similar error dialog boxes along the lines of
Additionally, please see the MC Troubleshooting Guide at https://wiki.jriver.com
/index.php/Troubleshooting_Guide
I think such a notice would have helped me become aware of the Troubleshooting Guide earlier.
curleyfrei:
Hello, all -- I've been having this problem for the last few months.
Playback will randomly pause, and will not resume unless I stop the track and start over, forcing me to seek to wherever it got stuck. Sometimes, the media player freezes up entirely and crashes; then tells me that the database is in read-only mode when I launch it again.
I'm on a PC with NVIDIA GPU. My drivers are up to date. I'm using a 3rd party driver for the DAC in my headphone setup, but I don't have this problem in any other apps using audio; also, it still happens if I switch over to my speakers, which uses the built-in "High Definition Audio Device" driver. I have no problems with audio except when using JRiver.
I haven't bothered rebuilding the library from scratch yet, since dconeill reported that the problem returned after they did so.
Do we have ANY fix for this yet? I'm using v31, and it's been fine since purchasing it last year. The problem is only in the last few months. Should I just try rolling back to version 30?
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