More > JRiver Media Center 32 for Windows
Media Center: Bad system or library files causing program to quit
Matt:
Both crashes were trying to open this file:
C:\Users\Tom\AppData\Roaming\J River\Media Center 32\Temp\MP3 Image - 26176.jpg
That file is made by the MP3 plugin when you extract cover art.
Are you trying to view the art in a certain file? If so, could you share it?
Thanks.
Matt:
You could also try just emptying the temp folder.
Matt:
It might be coming from this file:
L:\a-ha\Take On Me 12-inch\01 Take On Me (Extended mix).MP3
Could you share it with me? My mail is matt at jriver. Thanks.
Awesome Donkey:
If the crashes are indeed caused by bad files, you can try disabling auto-import in Media Center to see if the crashes stop. That can work as a stopgap measure until you figure out what file(s) are causing the issue.
Maeghaus:
Matt, I sent you the MP3 file you requested via email. I searched for "C:\Users\Tom\AppData\Roaming\J River\Media Center 32\Temp\MP3 Image - 26176.jpg" but it doesn't exist. The JPG doesn't turn up in any Temp folder in previous versions. I wondered if the XML files in MC 31 or 32 have this address path but crash because they're pointing to a nonexistent file.
Awesome Donkey, I attached a couple screen shots of Import settings from the Import configuration window and the Tools>File & Folders window from MC31 (same settings for MC32). I turned off background import. While I was getting the screenshots ready to send, MC31 shut off. I started it up again to reapply the settings. So far, MC31 hasn't shut down on it's own since then. I didn't clear the Temp folder yet.
Whatever is causing the general instability of 31 and 32, it started after the 23H2 update for Windows 11. As for troubleshooting Windows Services for the other problems I have, I don't know where to begin. Online guides and articles are mostly cookie cutter answers, often vague or irrelevant. Any suggestions on where to look for info?
-- Tom
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