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Author Topic: JRiver 32 not using "Date Taken" from IPhone HEIC pictures  (Read 878 times)

Matt B

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JRiver 32 not using "Date Taken" from IPhone HEIC pictures
« on: May 15, 2024, 05:14:04 pm »
Maybe a silly question but I searched for an answer a number of ways and can't find a resolution. When I copy over pictures from my IPhone to Windows 11 it appears JRiver is using the Last Modified Date instead of Date Taken. Nowhere in the tags in JRiver can I even see the "Date Taken" tag - yet Windows 11 and the Microsoft Photos App clearly show this field and use it. This is very annoying as I have separate directories for different sources (each camera is a directory) and then want to use the Image Dates view to merge all the photos from different cameras together into a coherent timeline. Seems obvious that the date the picture is taken is clearly how to most people would want to view their photos so surprised I'm not seeing this tag. BTW, the photos off the IPhone are in the HEIC format.

Any guidance you can provide would be appreciated.
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mdav

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Re: JRiver 32 not using "Date Taken" from IPhone HEIC pictures
« Reply #1 on: June 09, 2024, 01:13:19 pm »
Hi,

I can confirm this. The wrong date is used. Manually editing the date tag and the update library from tags doesn't work either. The date tag gets overwritten back to last modified. Please have a look at this.
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mdav

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Re: JRiver 32 not using "Date Taken" from IPhone HEIC pictures
« Reply #2 on: June 14, 2024, 04:36:02 am »
Bump
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Matt

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Re: JRiver 32 not using "Date Taken" from IPhone HEIC pictures
« Reply #3 on: June 14, 2024, 08:42:31 am »
Please send a sample file to the email: logs at jriver.

Thanks.
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Matt Ashland, JRiver Media Center

Matt

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Re: JRiver 32 not using "Date Taken" from IPhone HEIC pictures
« Reply #4 on: June 14, 2024, 09:56:00 am »
Yaobing reproduced it and is working on it.  Thanks.
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Matt Ashland, JRiver Media Center

Matt

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Re: JRiver 32 not using "Date Taken" from IPhone HEIC pictures
« Reply #5 on: June 17, 2024, 08:11:25 am »
We were not reading EXIF information from HEIC images reliably.  It will be fixed in the next build.  Thanks for the help.
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Matt Ashland, JRiver Media Center
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