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[mszablocky]

I had to reinstall Media Jukebox 8. Everytime I try restore my license with the number provided I get the message: Invalid license, error code14. Please let me know how to correct this.

[John Gateley]

Which version of MJ8 are you running?

j

[mszablocky]

Thanks for the quick reply. I reinstalled Media Jukebox 8. What happened was this: I needed to restore my computer to a state prior to my installing either version. I first installed Media Jukebox 8. Then I tried out Media Center 9. I believe I ordered the upgrade in 9. I'm sorry to say that I didn't back up my license  to a floppy like I should have. Sorry for the confusion. I would appreciate it if you could walk me out of this one. And yes, the first thing I'll do next time is back up my license!

[John Gateley]

Make sure you have the latest version (just put out yesterday).
This fixes a problem with the licensing.
You  may have to  delete a file in your windows system or system32 directory called mjextman.exe and then reinstall version 8 first.

This should fix your problem.

j