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Author Topic: Malwarew in JRiver Media Center 33 for Windows?  (Read 809 times)

techna

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Malwarew in JRiver Media Center 33 for Windows?
« on: August 17, 2024, 07:42:40 am »

can't download and execute JRiver Media Center 33 for Windows because of malware: FileRapMalware [Trj] and... I don't have the authorisation? What to do?
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JimH

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Re: Malwarew in JRiver Media Center 33 for Windows?
« Reply #1 on: August 17, 2024, 07:45:26 am »

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kcshowman

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Re: Malwarew in JRiver Media Center 33 for Windows?
« Reply #2 on: August 18, 2024, 10:24:23 pm »

Many people seem to be having this problem with the current MC33 install  I have reported the false positive to Avast twice and still cannot install  The interim MC32 install had no issues  Isn't this a JRiver problem?
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Awesome Donkey

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Re: Malwarew in JRiver Media Center 33 for Windows?
« Reply #3 on: August 19, 2024, 06:43:09 am »

It's an AV vendor issue. For whatever reason some AV vendors flag MC33's files (specifically in this case the MC33 installer), even though they've been digitally signed with an extended validation certificate (which are expensive to get and *should* be given more consideration when flagging as a false positive as no malware is going to go through all the trouble to get a EV cert and sign malware with it, but AV vendors like Avast/AVG don't do that).

In a perfect world any AV detecting potential malware on a file signed with an EV cert should have the sense to at least automatically submit a sample of the file(s) to the AV vendor for deeper analysis as the chances of a false positive on an app signed with an EV cert would be higher compared to a "normal" app.

Avast/AVG are the main two right now with this false positive detection according to VirusTotal. Avast and AVG are owned/developed by the same company, so it doesn't surprise me in the least. Personally I'm not fond of either one (and both are pretty low on my AV vendors people should consider list), both has had serious issues in the past and I wouldn't let either one of them protect a toaster much less a PC, but that's my point of view.
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I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

JimH

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Re: Malwarew in JRiver Media Center 33 for Windows?
« Reply #4 on: August 19, 2024, 07:50:40 am »

Many people seem to be having this problem with the current MC33 install  I have reported the false positive to Avast twice and still cannot install.
It usually takes a few days when we have a new version.  Your reports to Avast will help.  Thank you.
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