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[boot77]

I have been trouble-shooting my crashing JRiver media server for a while.

I scanned my system files and disks but no problem there. I followed the the instructions on this post:
https://yabb.jriver.com/interact/index.php/topic,114101.0.html

with the exception of adding scanning certain file extensions. But all folders and files of jriver are excluded.

I hope some one can get me in the right direction to solve the matter for once and for all.
Or advice me on how to track down the reason what is causing the crash.

the windows error below, I check the event viewer if there where any other errors or warnings but there where none.

Faulting application name: Media Center 32.exe, version: 32.0.58.0, time stamp: 0x667ac0e7
Faulting module name: ntdll.dll, version: 10.0.20348.2520, time stamp: 0x86a81be0
Exception code: 0xc0000374
Fault offset: 0x0000000000103e49
Faulting process id: 0xe00
Faulting application start time: 0x01daf8b7b19243fb
Faulting application path: C:\Program Files\J River\Media Center 32\Media Center 32.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 4ceb7ebf-bfc6-4f01-b144-5e68e01dda77
Faulting package full name:
Faulting package-relative application ID:

[JimH]

That may be a Windows issue.  Try a Google search for ntdll.dll crash

[Awesome Donkey]

Hopefully you're not using Bitdefender, because if you are it's known to cause crashes with apps due to DLL injection it does on them.

[JimH]

https://yabb.jriver.com/interact/index.php?topic=112547.0