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Author Topic: Can't use or login to cloudplay?  (Read 1009 times)

RodantKapoor

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Can't use or login to cloudplay?
« on: July 09, 2024, 06:43:21 pm »
I upgraded to the newer version of JRiver (32.) because I missed the ability to listen to music on cloudplay. I can't access it at all. What am I doing wrong?
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JimH

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Re: Can't use or login to cloudplay?
« Reply #1 on: July 09, 2024, 06:50:32 pm »
Please try the instructions here: https://wiki.jriver.com/index.php/Cloudplay

You need to register, then log in.

What happens?
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RodantKapoor

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Re: Can't use or login to cloudplay?
« Reply #2 on: July 09, 2024, 07:06:48 pm »
When I try to sign in it says invalid username or password? Additionally, it says my email is already taken?

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JimH

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Re: Can't use or login to cloudplay?
« Reply #3 on: July 09, 2024, 07:24:42 pm »
It means you signed up once, but the password is wrong.
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RodantKapoor

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Re: Can't use or login to cloudplay?
« Reply #4 on: July 09, 2024, 07:31:14 pm »
The thing is, I never had to sign up to use cloudplay before? I'm trying the "Forgot Password?" link now
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Awesome Donkey

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Re: Can't use or login to cloudplay?
« Reply #5 on: July 09, 2024, 09:44:47 pm »
Cloudplay has always required an account to use.
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RodantKapoor

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Re: Can't use or login to cloudplay?
« Reply #6 on: August 31, 2024, 04:24:36 pm »
Just an update to say thank you for the help. Turns out I had forgotten my password I used initially, and the reset confirmation was being sent to spam in my yahoo mail. Just reset it and I am now enjoying the cloudplay playlists.
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