INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: License Restoration  (Read 1689 times)

heavymusic

  • Regular Member
  • Member
  • *
  • Posts: 4
  • nothing more to say...
License Restoration
« on: January 06, 2003, 10:11:48 pm »
Hi - I downloaded Media Jukebox  8.0.393.  I tried to upgrade, but the only licence I was able to buy was for Media Center 9 (which I'm not interested in).  If I'm understanding correctly, your FAQ file says that that the licence for 9 should work with 8.  How come I get an error message when I try to "restore the licence"?  Is the licence for 8 still available?  

Logged

KingSparta

  • MC Beta Team
  • Citizen of the Universe
  • *****
  • Posts: 20050
Re: License Restoration
« Reply #1 on: January 07, 2003, 03:15:55 am »
>> your FAQ file says that that the licence
>> for 9 should work with 8.  
it did before dec 3rd, the FAQ may not have been updated.
Logged
Retired Military, Airborne, Air Assault, And Flight Wings.
Model Trains, Internet, Ham Radio
https://MyAAGrapevines.com
https://centercitybbs.com
Fayetteville, NC, USA

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 71629
  • Where did I put my teeth?
Re: License Restoration
« Reply #2 on: January 07, 2003, 04:13:14 am »
What version are you using?

What license do you have?  

When was it purchased?

A V9 license should work with 8.0.393.
Logged

heavymusic

  • Regular Member
  • Member
  • *
  • Posts: 4
  • nothing more to say...
Re: License Restoration
« Reply #3 on: January 07, 2003, 07:54:03 am »
Answers to your questions:

"What version are you using?" - Media Jukebox  8.0.393

"What license do you have?" -  Media Center 9-19263

"When was it purchased?" - Media Jukebox Downloaded 1/5/03 - Licence purchased 1/6/03

"A V9 license should work with 8.0.393." - Hmmm...
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 71629
  • Where did I put my teeth?
Re: License Restoration
« Reply #4 on: January 07, 2003, 08:01:13 am »
Please try one more time.  We had a problem.
Logged

heavymusic

  • Regular Member
  • Member
  • *
  • Posts: 4
  • nothing more to say...
Re: License Restoration
« Reply #5 on: January 07, 2003, 10:36:54 am »
OK - I just tried getting a new instation key (Media Center 9-19263 .  

This did not solve my problem.  I still get the message, "Error installing Media Jukebox license:  Invalid license, error code = 14".

What's next?
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 71629
  • Where did I put my teeth?
Re: License Restoration
« Reply #6 on: January 07, 2003, 10:47:02 am »
Quote
OK - I just tried getting a new instation key (Media Center 9-19263 .  

This did not solve my problem.  I still get the message, "Error installing Media Jukebox license:  Invalid license, error code = 14".

What's next?


If you're trying to install a V9 key in V8, wait for a build this afternoon that should fix it.  It should be 8.0.394 and it will be on the downloads page.
Logged

thebabe49

  • Regular Member
  • Member
  • *
  • Posts: 4
  • nothing more to say...
Re: License Restoration
« Reply #7 on: January 07, 2003, 06:00:48 pm »
Hi, after using Media Jukebox 8 in combination with my emusic subscription for a couple of months and liking it I decided to purchase a registration today. The problem is that, time after time, the program refuses to accept the registration key. So far, I've tried 10+ times to no avail. I'm really frustrated as you can imagine. What to do?
Logged

Wile E. One

  • Regular Member
  • World Citizen
  • ***
  • Posts: 215
Re: License Restoration
« Reply #8 on: January 07, 2003, 07:21:23 pm »
Are you using MJ 8.0.394 (the latest build)? This version is supposed to fix the problem, like Jim said.
Logged
Now isn't this just typical of whereever this is?
Pages: [1]   Go Up
« previous next »