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Author Topic: Crash when accessing <Media Network> in <Options>  (Read 303 times)

HaWi

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Crash when accessing <Media Network> in <Options>
« on: November 11, 2024, 08:12:46 am »

When I open <Options> and then click on <Media Network> I get a crash immediately, every time, with MC33.0.38. on the MacStudio.
Log and crash report are attached.
Many thanks for any help
Logged
rPi5/8GB, Debian 12 Bookworm on SSD | JRMark (33.0.37 64 bit): 2784
MacBookPro (2013), 2.6 GHz Quad-Core Intel Core i7, MacOS 11.7.17 | JRMark (33.0.38 64 bit): 3270
Mac Studio M2 Max, 64GB, 1TB SSD, macOS Sequoia 15.1 | JRMark (33.0.38 64 bit): 9205
Docker Container (shiomax) DS1819+ | JRMark (33.0.37 64 bit): 1431
JRemote 3.43
MO 4Media 1.5.7 | Marantz SR7007 (RSL 5.1) HDMI to MacBookPro

bob

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Re: Crash when accessing <Media Network> in <Options>
« Reply #1 on: November 11, 2024, 10:58:30 am »

When I open <Options> and then click on <Media Network> I get a crash immediately, every time, with MC33.0.38. on the MacStudio.
Log and crash report are attached.
Many thanks for any help
Did you allow network access?

System Preferences->Security and Privacy
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bob

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HaWi

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Re: Crash when accessing <Media Network> in <Options>
« Reply #3 on: November 11, 2024, 02:53:54 pm »

Thanks, Bob
Local Network Access was and is enabled but unfortunately, 33.0.39 still crashes upon selecting <Media Network>.
EDIT: It looks like actual network access is working because I am playing media files from the NAS
Logged
rPi5/8GB, Debian 12 Bookworm on SSD | JRMark (33.0.37 64 bit): 2784
MacBookPro (2013), 2.6 GHz Quad-Core Intel Core i7, MacOS 11.7.17 | JRMark (33.0.38 64 bit): 3270
Mac Studio M2 Max, 64GB, 1TB SSD, macOS Sequoia 15.1 | JRMark (33.0.38 64 bit): 9205
Docker Container (shiomax) DS1819+ | JRMark (33.0.37 64 bit): 1431
JRemote 3.43
MO 4Media 1.5.7 | Marantz SR7007 (RSL 5.1) HDMI to MacBookPro

bob

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Re: Crash when accessing <Media Network> in <Options>
« Reply #4 on: November 11, 2024, 03:52:26 pm »

Thanks, Bob
Local [url=http://wiki.jriver.com/index.php/Network_Access]Network Access[/url] was and is enabled but unfortunately, 33.0.39 still crashes upon selecting <Media Network>.
EDIT: It looks like actual network access is working because I am playing media files from the NAS
Sent you a PM
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bob

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Re: Crash when accessing <Media Network> in <Options>
« Reply #5 on: November 11, 2024, 04:05:02 pm »

Thanks, Bob
Local [url=http://wiki.jriver.com/index.php/Network_Access]Network Access[/url] was and is enabled but unfortunately, 33.0.39 still crashes upon selecting <Media Network>.
EDIT: It looks like actual network access is working because I am playing media files from the NAS
Looking the where it dies doesn't make much sense.
Make sure MC isn't running (any version) and delete the contents of:
~/Library/Application\ Support/J\ River/Lock
folder
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HaWi

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Re: Crash when accessing <Media Network> in <Options>
« Reply #6 on: November 11, 2024, 04:51:48 pm »

Could it be that the build that doesn't open is Intel only? I'm on a M2 Studio
EDIT: It opens fine on the MBP which is Intel.
Logged
rPi5/8GB, Debian 12 Bookworm on SSD | JRMark (33.0.37 64 bit): 2784
MacBookPro (2013), 2.6 GHz Quad-Core Intel Core i7, MacOS 11.7.17 | JRMark (33.0.38 64 bit): 3270
Mac Studio M2 Max, 64GB, 1TB SSD, macOS Sequoia 15.1 | JRMark (33.0.38 64 bit): 9205
Docker Container (shiomax) DS1819+ | JRMark (33.0.37 64 bit): 1431
JRemote 3.43
MO 4Media 1.5.7 | Marantz SR7007 (RSL 5.1) HDMI to MacBookPro

HaWi

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Re: Crash when accessing <Media Network> in <Options>
« Reply #7 on: November 12, 2024, 08:19:55 am »

Here is the latest crash report
Logged
rPi5/8GB, Debian 12 Bookworm on SSD | JRMark (33.0.37 64 bit): 2784
MacBookPro (2013), 2.6 GHz Quad-Core Intel Core i7, MacOS 11.7.17 | JRMark (33.0.38 64 bit): 3270
Mac Studio M2 Max, 64GB, 1TB SSD, macOS Sequoia 15.1 | JRMark (33.0.38 64 bit): 9205
Docker Container (shiomax) DS1819+ | JRMark (33.0.37 64 bit): 1431
JRemote 3.43
MO 4Media 1.5.7 | Marantz SR7007 (RSL 5.1) HDMI to MacBookPro

bob

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Re: Crash when accessing <Media Network> in <Options>
« Reply #8 on: November 12, 2024, 09:59:24 am »

Here is the latest crash report
Running in debug mode I never get to that code when I open the options window.
Would you please email me a library backup from MC33 with current settings?
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HaWi

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Re: Crash when accessing <Media Network> in <Options>
« Reply #9 on: November 12, 2024, 11:57:21 am »

Will do
Logged
rPi5/8GB, Debian 12 Bookworm on SSD | JRMark (33.0.37 64 bit): 2784
MacBookPro (2013), 2.6 GHz Quad-Core Intel Core i7, MacOS 11.7.17 | JRMark (33.0.38 64 bit): 3270
Mac Studio M2 Max, 64GB, 1TB SSD, macOS Sequoia 15.1 | JRMark (33.0.38 64 bit): 9205
Docker Container (shiomax) DS1819+ | JRMark (33.0.37 64 bit): 1431
JRemote 3.43
MO 4Media 1.5.7 | Marantz SR7007 (RSL 5.1) HDMI to MacBookPro

bob

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Re: Crash when accessing <Media Network> in <Options>
« Reply #10 on: Yesterday at 11:27:23 am »

The library was very helpful. Will you give build 40 a try?
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HaWi

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Re: Crash when accessing <Media Network> in <Options>
« Reply #11 on: Yesterday at 12:49:16 pm »

Thank you, Bob
Glad it helped but unfortunately, .40 still crashes the same way.
Logged
rPi5/8GB, Debian 12 Bookworm on SSD | JRMark (33.0.37 64 bit): 2784
MacBookPro (2013), 2.6 GHz Quad-Core Intel Core i7, MacOS 11.7.17 | JRMark (33.0.38 64 bit): 3270
Mac Studio M2 Max, 64GB, 1TB SSD, macOS Sequoia 15.1 | JRMark (33.0.38 64 bit): 9205
Docker Container (shiomax) DS1819+ | JRMark (33.0.37 64 bit): 1431
JRemote 3.43
MO 4Media 1.5.7 | Marantz SR7007 (RSL 5.1) HDMI to MacBookPro

bob

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Re: Crash when accessing <Media Network> in <Options>
« Reply #12 on: Yesterday at 01:00:35 pm »

Thank you, Bob
Glad it helped but unfortunately, .40 still crashes the same way.
Wow, not on my machine with your library!!!
Crash report please.

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bob

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Re: Crash when accessing <Media Network> in <Options>
« Reply #13 on: Yesterday at 01:08:00 pm »

Wow, not on my machine with your library!!!
Crash report please.
Oh, I see it. The crash is in a different place though. Still tls.
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HaWi

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Re: Crash when accessing <Media Network> in <Options>
« Reply #14 on: Yesterday at 01:31:57 pm »

Interesting. I wonder if it's something specific to my machine set-up.
Just for fun I just tried JRemote and it works just fine.
Logged
rPi5/8GB, Debian 12 Bookworm on SSD | JRMark (33.0.37 64 bit): 2784
MacBookPro (2013), 2.6 GHz Quad-Core Intel Core i7, MacOS 11.7.17 | JRMark (33.0.38 64 bit): 3270
Mac Studio M2 Max, 64GB, 1TB SSD, macOS Sequoia 15.1 | JRMark (33.0.38 64 bit): 9205
Docker Container (shiomax) DS1819+ | JRMark (33.0.37 64 bit): 1431
JRemote 3.43
MO 4Media 1.5.7 | Marantz SR7007 (RSL 5.1) HDMI to MacBookPro

bob

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Re: Crash when accessing <Media Network> in <Options>
« Reply #15 on: Yesterday at 01:51:28 pm »

Interesting. I wonder if it's something specific to my machine set-up.
Just for fun I just tried JRemote and it works just fine.
I added a bit more logging in that version. Perhaps post that?
Also try without Media Server enabled.
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HaWi

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Re: Crash when accessing <Media Network> in <Options>
« Reply #16 on: Today at 08:07:35 am »

I added a bit more logging in that version. Perhaps post that?
Sorry, Bob, which version are you referring to?
Also try without Media Server enabled.
I tried without Media Server and it still crashes. Crash report is attached.
Edited format
Logged
rPi5/8GB, Debian 12 Bookworm on SSD | JRMark (33.0.37 64 bit): 2784
MacBookPro (2013), 2.6 GHz Quad-Core Intel Core i7, MacOS 11.7.17 | JRMark (33.0.38 64 bit): 3270
Mac Studio M2 Max, 64GB, 1TB SSD, macOS Sequoia 15.1 | JRMark (33.0.38 64 bit): 9205
Docker Container (shiomax) DS1819+ | JRMark (33.0.37 64 bit): 1431
JRemote 3.43
MO 4Media 1.5.7 | Marantz SR7007 (RSL 5.1) HDMI to MacBookPro
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