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Author Topic: license problem  (Read 228 times)

JoeFlip

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license problem
« on: April 08, 2025, 09:06:41 pm »

I upgraded to the Mac version of MC 34 recently and the license was sent to my yahoo account. I now have a new Mac computer and have repeatedly tried to get your software to send the current license to my yahoo account with no luck. How do I get a copy of the current license? How do I change the JRiver email account (which also doesn't seem to work)?
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JimH

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Re: license problem
« Reply #1 on: April 08, 2025, 09:29:46 pm »

I just re-sent the license.
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JoeFlip

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Re: license problem
« Reply #2 on: April 09, 2025, 03:54:06 pm »

I still did not receive it. I don't think my yahoo mail account accepts messages anymore (I've tried to send to it on IOS, Android, and on a Mac) although it is able to send messages to my gmail account. I'd really would like to change JRiver to my gmail account. Is there any way to do it other than using yahoo?
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JimH

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Re: license problem
« Reply #3 on: April 09, 2025, 03:56:20 pm »

I can do that for you, but not immediately. You can try our Restore page.
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