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Author Topic: JRiver 33 installed in Zorin os 17.3 won't re-open after shutting down.  (Read 347 times)

wullief

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I installed JRiver mc33 on Zorin 17.3 2 weeks ago following Bryan Cs installation procedure. Installation went well, I set up library and audio outputs to suit and it played without problem for a couple of hours. I closed JRiver and the system down at end of play. Next day I tried to start JRiver up using Dash shortcut... nothing happened. I tried to start it from Main menu a number of times with the same result. I made a clean install of Zorin and installed JRiver again with exactly the same outcome. I am a Linux newbie and was wondering if there is a way to access any files in the system from the terminal, that could point to what is causing the problem. Anyone else having this problem?
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Awesome Donkey

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Try starting mediacenter33 from the terminal (or whatever Zorin has) and see what it says, if anything. I would assume it encounters a segmentation fault or something like that.

Also I personally would NOT recommend using Zorin, especially for a beginner on Linux. You'd be much better off using a more sane Linux distro like Linux Mint or Kubuntu if you need a Windows-esk look and feel (and is more "mainstream" and widely supported) than using way on the fringe Linux distros like Zorin, which in my experience is very buggy and of course is not supported by JRiver.
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I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 25.04 Plucky Puffin 64-bit (AMD 7900X CPU/AMD 7800 XT GPU/64GB RAM/2TB M.2 NVMe SSD)
macOS Sequoia 15.4 (M4 Mac Mini 16GB RAM/256GB SSD)
Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Mac + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

wullief

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I followed your suggestion and tried starting from Terminal.."Segmentation fault". Thanks anyway, I've contacted Zorin forums to see if they can help.
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craigmcg

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Hi, I'm currently running MC 33.0.72 on Zorin 17.3 Pro with no issues at all on a  MeLE 4 DL. I did the installation using the great installJRMC. Note that I'm using this pc as a client connected to my main library server and am a Linux "just beyond newbie" at best. The one thing that I noticed was that I get an "invalid argument" error when I go to Other Location in the file manager then double click on my NAS file sharing option. I can manually do the SMB connection to these shares in the connect to bar at bottom so it is a minor nuisance for me.

@OP - sorry that I can't help but it is working for me.

@AD - am I understanding correctly that MC34 would not play nicely on Zorin 17.3 since it is based on Ubuntu 22.04.1? I'm also going to be experimenting with the new Fedora 42 Workstation (having had some success with earlier distros in past) and Ubuntu 25.04 (having had some success with 24.04.2.
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BryanC

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I installed JRiver mc33 on Zorin 17.3 2 weeks ago following Bryan Cs installation procedure. Installation went well, I set up library and audio outputs to suit and it played without problem for a couple of hours. I closed JRiver and the system down at end of play. Next day I tried to start JRiver up using Dash shortcut... nothing happened. I tried to start it from Main menu a number of times with the same result. I made a clean install of Zorin and installed JRiver again with exactly the same outcome. I am a Linux newbie and was wondering if there is a way to access any files in the system from the terminal, that could point to what is causing the problem. Anyone else having this problem?

You likely have a bad file, the Linux MC build is more prone to "choking" on bad files and causing crashes. To start from scratch you will want to remove your library `rm -rf ~/.jriver` and then relaunch MC. Enable logging and as you import files you should be able to pinpoint which file(s) is causing the issue.
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wullief

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Thanks for the reply BrianC, as soon as I removed library as you suggested I started mc33 from terminal. It  opened the mc33 trial window and told me trial had expired (I guess the license is stored with the library)
Installed 3rd license key but could you clarify a point. When you say enable before importing files do you mean enable logging in mc33 or in Zorin. If it is in mc33, where is it kept.
Thanks.
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Awesome Donkey

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I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 25.04 Plucky Puffin 64-bit (AMD 7900X CPU/AMD 7800 XT GPU/64GB RAM/2TB M.2 NVMe SSD)
macOS Sequoia 15.4 (M4 Mac Mini 16GB RAM/256GB SSD)
Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Mac + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones
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