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[murray]

I have just downloaded MC34 which I bought some weeks ago in anticipation of the new menu in BT2020 which Hendrik is creating.
I restored my saved library and ticked save thumbs, however all the Cast and Recommended thumbs are missing.....
How to I get all those back?
With 3000 odd films its tedious to reload all those manually again.....

Ive tried the rebuild thumbs but it doesnt grab the Cast & Recommended thumbs that were saved before.

Thanks in advance.

[Hendrik]

Assuming you are using our built-in templates, then that information is not stored persistently but rather loaded on demand. I just checked and it seems to still work fine. Maybe give it another try?

Although I wonder what the second Cast header is from, because that should not be there.

[murray]

Assuming you are using our built-in templates, then that information is not stored persistently but rather loaded on demand. I just checked and it seems to still work fine. Maybe give it another try?

Although I wonder what the second Cast header is from, because that should not be there.

The second cast was added by me as I didnt see the original above, I have corrected my first post.

Here are 2 images to look at. All the thumbs for cast and recommended were on MC33, when I downloaded MC34 today all of the thumbs are now gone. Does a new version always delete all these thumbs and one has to reload each film manually each time? e.g. open the page and wait for the thumbs from cast and recommended to reload?

If however these thumbs for cast and recommended delete when you load a new MC version everytime, is there a way to never have them installed at all?
The old look used to just use text for the cast, we can't use that anymore can we?

[Hendrik]

You can manually move the loaded data over for now

Navigate in Windows Explorer to "%appdata%\J River" (eg. Windows+R, and paste that)
Then open the Media Center 33 folder, in there open Cache, and copy the Spotlight folder (Ctrl+C)
Go back two steps, open Media Center 34, Cache, and paste the spotlight folder in there (Ctrl+V)

[murray]

You can manually move the loaded data over for now

Navigate in Windows Explorer to "%appdata%\J River" (eg. Windows+R, and paste that)
Then open the Media Center 33 folder, in there open Cache, and copy the Spotlight folder (Ctrl+C)
Go back two steps, open Media Center 34, Cache, and paste the spotlight folder in there (Ctrl+V)

Thanks Hendrik I will try that but I worry a bit playing with stuff I dont understand.
Is it possible for these thumbs to populate automatically in a future update?
Everyone must have this same issue surely?

[Hendrik]

For people upgrading to MC34 in the future i've made it automatic, but you already upgraded at this point.

[murray]

For people upgrading to MC34 in the future i've made it automatic, but you already upgraded at this point.

Ok thats a great idea. However Ive tried to do what you sugested but Im really lost how to follow those instructions, Im sorry Im not good at some of these things....
At 72 Im still learning  ?
I will see if I can find a friend who will help.
But thanks you anyway Hendrik.

[murray]

For people upgrading to MC34 in the future i've made it automatic, but you already upgraded at this point.

I got a friend to remote in and he followed your instructions and all my thumbs are back from 33 to 34.
Fantastic and thanks a million Hendrik!