INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: MC34 starts and immediately crashes.  (Read 161 times)

geier22

  • Regular Member
  • Galactic Citizen
  • ****
  • Posts: 435
MC34 starts and immediately crashes.
« on: April 28, 2025, 06:11:24 pm »
Debian Testing;
I installed MC34 via Synaptic.
MC34 imported my library and started playing the song that was last played in MC33.
But nothing responded. I then killed MC via the Task Manager.
Terminal output:
Code: [Select]
~$ mediacenter34
[0429/010143.794414:ERROR:check.cc(297)] Check failed: false. NOTREACHED log messages are omitted in official builds. Sorry!
FF1D2027 Start bcolor 27201D nColor
[0429/010143.873606:ERROR:check.cc(297)] Check failed: false. NOTREACHED log messages are omitted in official builds. Sorry!
[0429/010143.883607:ERROR:check.cc(297)] Check failed: false. NOTREACHED log messages are omitted in official builds. Sorry!
[0429/010143.960319:WARNING:policy_logger.cc(151)] :components/enterprise/browser/controller/chrome_browser_cloud_management_controller.cc(88) Could not create policy manager as CBCM is not enabled.
[0429/010143.968419:ERROR:gpu_process_host.cc(984)] GPU process launch failed: error_code=1002
[0429/010143.968432:WARNING:gpu_process_host.cc(1360)] The GPU process has crashed 1 time(s)
[0429/010143.977464:ERROR:gpu_process_host.cc(984)] GPU process launch failed: error_code=1002
[0429/010143.977484:WARNING:gpu_process_host.cc(1360)] The GPU process has crashed 2 time(s)
[0429/010143.979725:ERROR:gpu_process_host.cc(984)] GPU process launch failed: error_code=1002
[0429/010143.979735:WARNING:gpu_process_host.cc(1360)] The GPU process has crashed 3 time(s)
[0429/010143.980943:ERROR:gpu_process_host.cc(984)] GPU process launch failed: error_code=1002
[0429/010143.980953:WARNING:gpu_process_host.cc(1360)] The GPU process has crashed 4 time(s)
[0429/010143.981323:ERROR:gpu_process_host.cc(984)] GPU process launch failed: error_code=1002
[0429/010143.981331:WARNING:gpu_process_host.cc(1360)] The GPU process has crashed 5 time(s)
[0429/010143.981656:ERROR:gpu_process_host.cc(984)] GPU process launch failed: error_code=1002
[0429/010143.981664:WARNING:gpu_process_host.cc(1360)] The GPU process has crashed 6 time(s)
[0429/010143.981693:FATAL:gpu_data_manager_impl_private.cc(448)] GPU process isn't usable. Goodbye.
[0429/010144.053961:ERROR:check.cc(297)] Check failed: false. NOTREACHED log messages are omitted in official builds. Sorry!
Beendet
Logged
Debian Testing x64 (multiarch) Xfce
TEAC UD-H01 - Yamaha A-S1000 /
Midrange- Studiomonitore by FÖÖN
AsRock Z390 Extreme4- Intel Core i9 9900/ 32 GB Ram

Awesome Donkey

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 8340
  • The color of Spring!
Re: MC34 starts and immediately crashes.
« Reply #1 on: April 28, 2025, 06:15:18 pm »
If you're using Debian Testing, that could be why. It mentioning GPU is interesting, what GPU do you have?
Logged
I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 25.04 Plucky Puffin 64-bit (AMD 7900X CPU/AMD 7800 XT GPU/64GB RAM/2TB M.2 NVMe SSD)
macOS Sequoia 15.4.1 (M4 Mac Mini 16GB RAM/256GB SSD)
Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 34 (Windows + Mac + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

geier22

  • Regular Member
  • Galactic Citizen
  • ****
  • Posts: 435
Re: MC34 starts and immediately crashes.
« Reply #2 on: April 28, 2025, 06:18:35 pm »

Quote from: Awesome Donkey on April 28, 2025, 06:15:18 pm
If you're using Debian Testing, that could be why. It mentioning GPU is interesting, what GPU do you have?


Code: [Select]
System:
  Host: XFCE Kernel: 6.12.22-amd64 arch: x86_64 bits: 64 compiler: gcc
    v: 14.2.0
  Desktop: Xfce v: 4.20.1 tk: Gtk v: 3.24.48 wm: xfwm4 dm: LightDM
    Distro: Debian GNU/Linux trixie/sid
Machine:
  Type: Desktop Mobo: ASRock model: Z390 Extreme4 serial: <superuser required>
    UEFI-[Legacy]: American Megatrends v: P4.30 date: 11/29/2019
Battery:
  Device-1: hidpp_battery_0 model: Logitech Wireless Mouse MX Master 2S
    serial: 26-1c-4f-24 charge: 100% (should be ignored) status: full
CPU:
  Info: 8-core model: Intel Core i9-9900 bits: 64 type: MT MCP
    arch: Coffee Lake rev: D cache: L1: 512 KiB L2: 2 MiB L3: 16 MiB
  Speed (MHz): avg: 800 min/max: 800/5000 cores: 1: 800 2: 800 3: 800 4: 800
    5: 800 6: 800 7: 800 8: 800 9: 800 10: 800 11: 800 12: 800 13: 800 14: 800
    15: 800 16: 800 bogomips: 99199
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel CoffeeLake-S GT2 [UHD Graphics 630] vendor: ASRock
    driver: i915 v: kernel arch: Gen-9.5 ports: active: DP-1 empty: DP-2,
    HDMI-A-1, HDMI-A-2, HDMI-A-3 bus-ID: 00:02.0 chip-ID: 8086:3e98
  Display: x11 server: X.Org v: 21.1.16 with: Xwayland v: 24.1.6
    compositor: xfwm4 v: 4.20.0 driver: X: loaded: modesetting
    unloaded: fbdev,vesa dri: iris gpu: i915 display-ID: :0.0 screens: 1
  Screen-1: 0 s-res: 3840x2160 s-dpi: 96
  Monitor-1: DP-1 model: Idek Iiyama PL3288UH res: 3840x2160 hz: 60 dpi: 140
    diag: 801mm (31.5")
  API: EGL v: 1.5 platforms: device: 0 drv: iris device: 1 drv: swrast gbm:
    drv: iris surfaceless: drv: iris x11: drv: iris inactive: wayland
  API: OpenGL v: 4.6 compat-v: 4.5 vendor: intel mesa v: 25.0.3-1 glx-v: 1.4
    direct-render: yes renderer: Mesa Intel UHD Graphics 630 (CFL GT2)
    device-ID: 8086:3e98
  API: Vulkan v: 1.4.309 surfaces: xcb,xlib device: 0 type: integrated-gpu
    driver: mesa intel device-ID: 8086:3e98 device: 1 type: cpu
    driver: mesa llvmpipe device-ID: 10005:0000
  Info: Tools: api: clinfo, eglinfo, glxinfo, vulkaninfo
    de: xfce4-display-settings x11: xdriinfo, xdpyinfo, xprop, xrandr
Audio:
  Device-1: Intel Cannon Lake PCH cAVS vendor: ASRock driver: snd_hda_intel
    v: kernel bus-ID: 00:1f.3 chip-ID: 8086:a348
  API: ALSA v: k6.12.22-amd64 status: kernel-api
  Server-1: PipeWire v: 1.4.2 status: active with: 1: pipewire-pulse
    status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
Network:
  Device-1: Intel Ethernet I219-V vendor: ASRock driver: e1000e v: kernel
    port: N/A bus-ID: 00:1f.6 chip-ID: 8086:15bc
  IF: eno1 state: up speed: 1000 Mbps duplex: full mac: 70:85:c2:ff:1d:d5
  IF-ID-1: tun-pure state: unknown speed: 10000 Mbps duplex: full mac: N/A
Drives:
  Local Storage: total: 7.41 TiB used: 2.86 TiB (38.6%)
  ID-1: /dev/nvme0n1 vendor: HP model: SSD EX900 120GB size: 111.79 GiB
    speed: 31.6 Gb/s lanes: 4 serial: HBSE19490500189 temp: 35.9 C
  ID-2: /dev/nvme1n1 vendor: Patriot model: Viper M.2 VPN100
    size: 953.87 GiB speed: 31.6 Gb/s lanes: 4 serial: 2977079B0E1400439912
    temp: 29.9 C
  ID-3: /dev/sda vendor: Western Digital model: WD40EFRX-68N32N0
    size: 3.64 TiB speed: 6.0 Gb/s serial: WD-WCC7K4JN915K
  ID-4: /dev/sdb vendor: Western Digital model: WD Green 2.5 2TB
    size: 1.82 TiB speed: 6.0 Gb/s serial: 24227J4A1211
  ID-5: /dev/sdc vendor: Western Digital model: WD10SPZX-22Z10T0
    size: 931.51 GiB type: USB rev: 3.0 spd: 5 Gb/s lanes: 1
    serial: WD-WXJ1A670FAFP
Partition:
  ID-1: / size: 45.53 GiB used: 18.68 GiB (41.0%) fs: ext4 dev: /dev/nvme1n1p1
  ID-2: /home size: 869.79 GiB used: 221.01 GiB (25.4%) fs: ext4
    dev: /dev/nvme1n1p2
Swap:
  ID-1: swap-1 type: partition size: 19.57 GiB used: 0 KiB (0.0%) priority: -2
    dev: /dev/nvme1n1p3
Sensors:
  System Temperatures: cpu: 29.0 C pch: 51.0 C mobo: 29.0 C
  Fan Speeds (rpm): fan-1: 0 fan-2: 394 fan-3: 4804 fan-4: 0 fan-5: 0
  Power: 12v: N/A 5v: N/A 3.3v: 3.44 vbat: 3.25
Info:
  Memory: total: 32 GiB note: est. available: 31.02 GiB used: 4.53 GiB (14.6%)
  Processes: 356 Power: uptime: 36m wakeups: 0 Init: systemd v: 257
    default: graphical
  Packages: pm: dpkg pkgs: 3559 Compilers: gcc: 14.2.0 alt: 11/12/13
    Shell: Bash v: 5.2.37 running-in: xfce4-termin
Logged
Debian Testing x64 (multiarch) Xfce
TEAC UD-H01 - Yamaha A-S1000 /
Midrange- Studiomonitore by FÖÖN
AsRock Z390 Extreme4- Intel Core i9 9900/ 32 GB Ram

bat9

  • Member
  • *
  • Posts: 1
Re: MC34 starts and immediately crashes.
« Reply #3 on: April 28, 2025, 06:54:09 pm »
Somewhat similar here with Debian Testing running Enlightenment.  On running was able to introduce license and then windows disappeared but icon exists, though cannot get to app. On running from terminal i get:  

user@PC:~$ mediacenter34 %f
>[0428/194634.766216:ERROR:check.cc(297)] Check failed: false. NOTREACHED log messages are omitted in official builds. Sorry!
FF2B2B2B Start bcolor 2B2B2B nColor
[0428/194634.868113:ERROR:check.cc(297)] Check failed: false. NOTREACHED log messages are omitted in official builds. Sorry!
[0428/194634.875836:ERROR:check.cc(297)] Check failed: false. NOTREACHED log messages are omitted in official builds. Sorry!
[0428/194634.944629:WARNING:policy_logger.cc(151)] :components/enterprise/browser/controller/chrome_browser_cloud_management_controller.cc(88) Could not create policy manager as CBCM is not enabled.
[0428/194634.954048:ERROR:gpu_process_host.cc(984)] GPU process launch failed: error_code=1002
[0428/194634.954075:WARNING:gpu_process_host.cc(1360)] The GPU process has crashed 1 time(s)
[0428/194634.970840:ERROR:gpu_process_host.cc(984)] GPU process launch failed: error_code=1002
[0428/194634.970884:WARNING:gpu_process_host.cc(1360)] The GPU process has crashed 2 time(s)
[0428/194634.973326:ERROR:gpu_process_host.cc(984)] GPU process launch failed: error_code=1002
[0428/194634.973347:WARNING:gpu_process_host.cc(1360)] The GPU process has crashed 3 time(s)
[0428/194634.974785:ERROR:gpu_process_host.cc(984)] GPU process launch failed: error_code=1002
[0428/194634.974801:WARNING:gpu_process_host.cc(1360)] The GPU process has crashed 4 time(s)
[0428/194634.975321:ERROR:gpu_process_host.cc(984)] GPU process launch failed: error_code=1002
[0428/194634.975336:WARNING:gpu_process_host.cc(1360)] The GPU process has crashed 5 time(s)
[0428/194634.975767:ERROR:gpu_process_host.cc(984)] GPU process launch failed: error_code=1002
[0428/194634.975781:WARNING:gpu_process_host.cc(1360)] The GPU process has crashed 6 time(s)
[0428/194634.975790:FATAL:gpu_data_manager_impl_private.cc(448)] GPU process isn't usable. Goodbye.
[0428/194635.058460:ERROR:check.cc(297)] Check failed: false. NOTREACHED log messages are omitted in official builds. Sorry!
>
Logged

Awesome Donkey

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 8340
  • The color of Spring!
Re: MC34 starts and immediately crashes.
« Reply #4 on: April 28, 2025, 07:01:20 pm »
Do either of you have any other OSes (Ubuntu, Mint, etc.) to try it on to see if it happens there too or if it's specific to Debian Testing?
Logged
I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 25.04 Plucky Puffin 64-bit (AMD 7900X CPU/AMD 7800 XT GPU/64GB RAM/2TB M.2 NVMe SSD)
macOS Sequoia 15.4.1 (M4 Mac Mini 16GB RAM/256GB SSD)
Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 34 (Windows + Mac + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

bob

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 14186
Re: MC34 starts and immediately crashes.
« Reply #5 on: April 28, 2025, 09:03:59 pm »
Some issue with the chromium plugin not working with that combination of OS/Desktop/GPU I think. Hendrik will need to comment more on this.
You should be able to get it to work by starting from the command line

mediacenter34 /BuiltInBrowser
Logged

geier22

  • Regular Member
  • Galactic Citizen
  • ****
  • Posts: 435
Re: MC34 starts and immediately crashes.
« Reply #6 on: Today at 06:48:18 am »
Quote from: bob on April 28, 2025, 09:03:59 pm
Some issue with the chromium plugin not working with that combination of OS/Desktop/GPU I think. Hendrik will need to comment more on this.
You should be able to get it to work by starting from the command line

mediacenter34 /BuiltInBrowser

Yes this works. But was means Before / After XID

Code: [Select]
~$ mediacenter34 /BuiltInBrowser
Before XID
After XID
thunder@XFCE:~$
Logged
Debian Testing x64 (multiarch) Xfce
TEAC UD-H01 - Yamaha A-S1000 /
Midrange- Studiomonitore by FÖÖN
AsRock Z390 Extreme4- Intel Core i9 9900/ 32 GB Ram
Pages: [1]   Go Up
« previous next »