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[LisaRCT]

When I try to open the TV viewing in MediaCenter 9, the program stops responding.    It appears to be having difficulty accessing my ATi AIW7500.  

How can I setup the software to correctly find my TV tuner? I haven't found any setting options.    ?

Here is the report from System Information in MC9 help:

Media Jukebox PLUS 9.0.84 -- C:\Program Files\J River\Media Jukebox\

Microsoft Windows XP  Workstation 5.1 Service Pack 1 (Build 2600)
AMD Athlon 1731 MHz MMX / Memory: Total - 1572 MB, Free - 1210 MB

Internet Explorer: 6.0.2800.1106 / ComCtl32.dll: 6.00.2800.1106 / Shlwapi.dll: 6.00.2800.1106
Shell32.dll: 6.00.2800.1106 / wnaspi32.dll: Internal ASPI Layer

Ripping /   Drive D:   Copy mode:ModeBurstBigBuffer   CD Type:Auto   Read speed:Max
 Drive E:   Copy mode:ModeBurstBigBuffer   CD Type:Auto   Read speed:Max
 Digital playback: Yes /  Use YADB: Yes /  Get cover art: No /  Calc replay gain: Yes /  Copy volume: 32767
 Eject after ripping: No /  Play sound after ripping: No  

Burning /  Drive E: PLEXTOR CD-R   PX-W4012A   Addr: 1:1:0  Speed:40  MaxSpeed:40  Lib:2  GHS:1  Use MJ Engine:No
 Test mode: No /  Eject after writing: Yes /  Direct decoding: Yes /  Two second gap: No /  Write CD-Text: No
 Use playback settings: No /  Normalization: None

[JimH]

Does the ATI software work?

[LisaRCT]

Does the ATI software work?

Yes, the TV card works fine with the ATi Media Center that came with it, but not in MC9

[JimH]

If you don't mind registry-diving, you can delete the TV key.  I don't have a TV card on my machine here, so I can't tell you exactly where it is.  I think it's under:

HKEY_LOCAL_MACHINE\SOFTWARE\JRiver\Media Jukebox

It could be under:

HKEY_CURRENT_USER\SOFTWARE\JRiver\Media Jukebox

Once the key is gone, the TV control will ask for new settings next time you try to run it.

[LisaRCT]

I found registry entries for JRiver in both places. Only thing I saw under TV was
"TV Channels : Default   Reg_Sz    (value not set)"
As I am not familiar with Registry editing, I have no clue what to do next.   ?

If you don't mind registry-diving, you can delete the TV key.  I don't have a TV card on my machine here, so I can't tell you exactly where it is.  I think it's under:

HKEY_LOCAL_MACHINE\SOFTWARE\JRiver\Media Jukebox

It could be under:

HKEY_CURRENT_USER\SOFTWARE\JRiver\Media Jukebox

Once the key is gone, the TV control will ask for new settings next time you try to run it.

[JimH]

Highlight the "TV" key and delete it.  Then run MJ again.

[Yaobing]

The TV Settings key is at
HKEY_CURRENT_USER\Software\JRiver\Media Jukebox\TV Settings

[akmed]

Lisa, I have an AIW 7500, running on XP, and mine works fine.  To access tv options you have to start watching a channel, then right click on the tv display.  Also, make sure it is using the correct device, my system has a web cam that showed up as a valid TV source as well.

--Akmed

[LisaRCT]

I deleted the registry item as noted in the previous posts, but still have the same problem . ..  click on TV, click on add channels . . .  MC9 says "Starting TV" but hangs.  
I have not been given the opportunity to select my source capture device during installation or any time.
:-/

[Yaobing]

I deleted the registry item as noted in the previous posts, but still have the same problem . ..  click on TV, click on add channels . . .  MC9 says "Starting TV" but hangs.  

Did you try Scan Channels in addition to Add Channel?

I have not been given the opportunity to select my source capture device during installation or any time.
:-/

That would come when you start TV. It looks like you were not able to go far enough in the process. Please try a complete reinstall of MC9.

[LisaRCT]

Did a clean reinstall of MC9, still no good on the TV . . still hangs when trying to start TV
I think I will give up . . . probably can find software that will work with all my media types somewhere out there       ?    :-/      

[LisaRCT]

Did a full uninstall and reinstall, same thing  

[Griff]

Hi Lisa

I too have a AIW 7500, no prob. with MJ.

Are you sure you dont have any web cam software running that may be conflicting???

I too had this same prob., mts. ago.

Found that it was the web cam software I had installed on my mach. It was not MS certif..
Once I removed it, everything was fine.

Hope this helps
Griff

[LisaRCT]

Nope, dont have a web-cam.  Only thing I have is a digital cam which plugs into USB, but that is not attached.

[Griff]

Yes, my web cam was also not attached (via usb) and it still conflicted.

Just a shot in the dark.

Griff