INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: ver 9 will not recognize old license  (Read 968 times)

tct203

  • Regular Member
  • Member
  • *
  • Posts: 2
  • nothing more to say...
ver 9 will not recognize old license
« on: November 22, 2002, 05:48:16 pm »
When I installed ver 9 beta, I uninstalled ver 8 per onscreen instructions.  Unfortunately, also eliminated was my registration information.  In addition,I cannot retrieve my registration from Media via Internet, which is one of the choices undel help/license retore/Restore over Internet.

Any help?

Thanks, Tom
Logged

John Gateley

  • Citizen of the Universe
  • *****
  • Posts: 4957
  • Nice haircut
Re: ver 9 will not recognize old license
« Reply #1 on: November 22, 2002, 06:18:08 pm »
Which version did you purchase? 7 or 8

j
Logged

tct203

  • Regular Member
  • Member
  • *
  • Posts: 2
  • nothing more to say...
Re: ver 9 will not recognize old license
« Reply #2 on: November 22, 2002, 06:31:31 pm »
Thanks for the speedy reply...

I purchased ver 8 and still have the whole installation program saved on a backup disc.  But, I did not save any of the ver 8 registration files after the program was installed.  I do remember, however, having to go to Media and get my registration number.  

Tom
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72379
  • Where did I put my teeth?
Re: ver 9 will not recognize old license
« Reply #3 on: November 23, 2002, 03:40:17 am »
Try installing 8 again (it's on our downloads page) and see if you can backup your license (from help) to a floppy.

If not, you don't have a license.  Details are in the FAQ in the first thread here.
Logged
Pages: [1]   Go Up
« previous next »