Below is a letter I sent weeks ago. I recieved a response which seemes to suggest there was a way to fix my media jukebox by downloading and using FAQs, but I am really at the point where I am not even remotely interested in ever using the Media Jukebox ever again. I need nothing more than instructions on removing the jukebox from all the files it has attached itself to as well as a refund to my company credit card.
Thank you for your time and consideration in dealing with this matter,
Lionel Toyer
Vice President of Promotion
Renaissance World
www.renaissanceworld.netwww.renaissance-records.comofc.-504.314.9700
fax-504.314.9787
To whom it may concern;
I am very unhappy with my purchase of the media jukebox. It has made itself my default media receptacle without my doing, which happens to be very inconvenient, because it chooses not to play 3/4 of any media I try to listen to or watch. The "jukebox" has gone from a convenience to a serious nuisance, to a down right hinderance to my job. I requested funds to be alloted to me to make the purchase of the "media jukebox" and I was able to use it for approximately 3 weeks before I was told I needed to purchase a newer version. I work for a record label and my main reason for purchasing the "jukebox" was to convert our music to mp3 files in order to make it available for our customers/fans, therefore, the fact that I have not been able to complete this task leads me to believe the "media jukebox" was a complete waste of my company's funds. I was not under the impression I was paying so much money for a three week trial version of a program that has done more harm than good,
had I not been mislead to believe otherwise I would never have made the purchase. With this being said I would like my company's business card refunded the cost of the "media jukebox," the directions on how to remove the stigma of the "media jukebox" from all of my media files, and would also appreciate it if you took me off of any, and all mailing lists you have which may have been supplied with my email address or that of my co-workers.
Thank you
Author
Topic: Media Jukebox Customer (Read 804 times)