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Author Topic: MediaJukebox License  (Read 1241 times)

bowers1971

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MediaJukebox License
« on: August 16, 2003, 11:08:33 am »

I have used MediaJukebox since version 3 and have upgraded and purchased new licenses when necessary.  I just cleaned off my PC and reinstalled everything (something I do about every month or two because I tend to test a lot of software).  When I re-installed MJ8 this time and tried to activate my license it told me all my restores had been used.  Checking the FAQ, I find that I am required to buy a new license.  I don't think this is right.  If the software was available in a store on a CD and I purchased it that way, the CD Key would always be valid each time I re-installed.  Since I purchased this software over the net, I don't feel this should be any different.  I realize that this may be done to prevent software piracy, but since I have only one PC that this software has ever been used on, I don't feel that the license for the software should expire on that PC and I should be able to re-install it as many times as I wish.  I have no problems re-activating WinXP with MS each time I re-install, this should be the same handled the same way.  I am very reluctant to purchase any other product from JRiver if this is how they treat their loyal customers.  I have recommended MJ to many friends, I doubt that I will do that anymore.

As someone who actually purchases all the software they use, I was wondering how others feel about this.
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JimH

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Re: MediaJukebox License
« Reply #1 on: August 16, 2003, 11:29:32 am »

Please try it again.  Your restores were cleared.
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