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[skinny]

I've been trying to Rip CDs and keep getting this error "Open Drive Failed. Parameter out of range."
I can play the CD fine. Actually I can do everything except Rip.  Any ideas anyone??

[xen-uno]

Start by posting your sys info from Help>System Info

10^-27

[Lucy]

Please display your system info which can be copied from MJ8/MJ9 "system info" in the HELP menu.

Do you have the lastest ASPI layer?

[skinny]

Performance Test:
Refresh Time: 2570 ms

CPU Info:
Number of CPUs: 1
Type: Authentic AMD Athlon
Speed: 997 MHz
MMX Support: YES

Memory Info:
Memory Load: 88%
Total Physical Memory: 130 MB
Free Physical Memory: 15 MB

OS Info:
Type: Microsoft Windows 98 SE

Misc Info:
Internet Explorer 5.01

[xen-uno]

No...post your sys info from Help>System Info

Looks like this...

Media Jukebox PLUS 8.0.393
Install Path: d:\MediaJukebox\

CPU: Intel Pentium III 698 MHz MMX
Memory: Total - 392 MB, Free - 196 MB
OS: Microsoft Windows 2000  Workstation 5.0 Service Pack 3 (Build 2195)

Internet Explorer: 6.0.2800.1106
ComCtl32.dll: 5.50.4916.400
Shlwapi.dll: 6.00.2800.1106
Shell32.dll: 5.00.3502.5436
wnaspi32.dll: Internal ASPI Layer

Use Window's Copy & Paste

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[skinny]

That's what I did...... I clicked on the word help at the top and selected system info from the drop down menu. thats what it gave me, which i copied and pasted here. Not sure what version of Media Jukebox i am running. ? ? ?

[xen-uno]

Need version. There's got to be something there that will tell you version number. How about Help>About Media Jukebox. Are your registered? If you are (and with v7), then you can download & install v8 B393. You may have v6 (which I've never seen) or earlier.

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[skinny]

Using Media Jukebox Plus 7.2.272
Now downloading 8. Will let you know if i still get the error

[xen-uno]

Don't install v8 over v7. Save/backup license (*.rrg) and uninstall v7 THEN install v8.

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[skinny]

how do i save the license  ?

[skinny]

? Okay i back uped the license ect. uninstalled V7, installed 8, and it's doing the same thing. Here is the info you wanted.
Media Jukebox PLUS 8.0.393
Install Path: C:\Program Files\J River\Media Jukebox\

CPU: AMD Athlon 995 MHz MMX
Memory: Total - 130 MB, Free - 0 MB
OS: Microsoft Windows 98 SE

Internet Explorer: 5.00.2919.6307
ComCtl32.dll: 5.00.2919.6304
Shlwapi.dll: 5.00.2919.6304
Shell32.dll: 4.72.3612.1700
wnaspi32.dll: 4.55 (996) , ASPI for Win32 (95/NT) DLL, Copyright © 1989-1997 Adaptec, Inc.
Aspi32.sys: N/A

[JohnT]

I'd recommend updating your "ASPI" software. It's available at this link (check out the installation instructions):

http://www.adaptec.com/worldwide/support/driverdetail.html?sess=no&language=English+US&cat=/Product/ASPI-4.70&filekey=aspi_471a2.exe

The version number listed in your system info (4.55) will be replaced by 4.60 which may work better on your system. Aspi is the software that communicates between programs like MJ and the CD drives (and some other devices like scanners).

If that doesn't do it, email me and I can send you a diagnostic program that may shed light on the problem.

- John T.
JRiver, Inc.
johnt @ jriver.com