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Author Topic: General Questions about MPJ  (Read 1469 times)

bubbathames

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General Questions about MPJ
« on: August 09, 2003, 04:21:11 pm »

I am a new member to this forum stuff.  However, I am as old as dirt, but I enjoy good music.  I really like this player.  It's easy enough that even I can understand how it works.  The one thing that I don't think I can live with, no insults intented, is having to use this type program to get any questions answered.  I don't understand why anyone would go to all the trouble to produce a great player and you can't get a question answered quickly if your life depended on it.  This in no way reflects on any of the fine members of this forum.  I just think there should be an easier way to get a question answered.  Dell computers has a forum like this and it's nice to discuss thinks pertaining to the Player or any aspects of recording, ripping, etc., but if a person has a question pertaining to his or her's registration number, why my registration doesn't work.  The way I fell about that is, if I am expected to pay for this player to get full benefits of it, the big boy's should be available to answer important questions.  AMEN!! :-X >:(

That's all I'm going to say about that.
bubbathames
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bubbathames

MachineHead

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Re: General Questions about MPJ
« Reply #1 on: August 09, 2003, 04:26:43 pm »

Quote
The one thing that I don't think I can live with, no insults intented, is having to use this type program to get any questions answered.  I don't understand why anyone would go to all the trouble to produce a great player and you can't get a question answered quickly if your life depended on it.


But it is amazing how some will go through all the trouble to gripe about the same thing.

You got a problem or not?
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KingSparta

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Re: General Questions about MPJ
« Reply #2 on: August 10, 2003, 03:56:57 am »

Quote
don't understand why


your talking about 24hour phone support.

this could happen if everyone was willing to pay about $29.95 (or so) per call to pay for the tech to answer your phone call.

most people do not need that much help in operating a music Jukebox.

most of the info is in the help files, in the FAQ above or if a user clicks on the search button he can find (normaly) the answer to the question.
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