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Author Topic: Can Not Register the Product! Help Please  (Read 1193 times)

jrawlinson_2000

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Can Not Register the Product! Help Please
« on: November 06, 2003, 10:53:00 am »

Hi, I am trying to restore my mjr file but just get;

Error restoring Media Center licence:
Failed extracting licence from file.

I have un-installed and re-installed, tried from the Internet, all no joy.

Any advise?

Cheers
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JimH

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Re:Can Not Register the Product! Help Please
« Reply #1 on: November 06, 2003, 11:02:51 am »

Make sure you have a current version of MC.

Use IE.  Restore if necessary.  Details are here:
www.mediajukebox.com/license
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JohnT

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Re:Can Not Register the Product! Help Please
« Reply #2 on: November 06, 2003, 12:08:49 pm »

If you're using a non-IE web browser, the next build of MC (9.1.298 or greater) should fix this for you. Please let us know if it doesn't remedy the problem.

Thanks,
John T.
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John Thompson, JRiver Media Center
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