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Author Topic: Upgrade to 10 with V9.1 license - cost on web $39 ?  (Read 1505 times)

Sauzee

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Upgrade to 10 with V9.1 license - cost on web $39 ?
« on: December 29, 2003, 01:43:33 am »

I'm trying to upgrade from 9.1 to 10. Clicking on Help>Buy in MC 10 takes me to a web page offering MC 10 for $39.98.

I have a full version 9 licence.

I've installed a few of the MC10 betas and thought that my V9 details may have got deleted from my machine - so I reinstalled V9.1.   No problems - version was showing as registered.

Then reinstalled 10.0.024 over 9.  Clicked on buy link again but still the full price.

Didn't make any difference whether IE or My IE2 was set as default browser.

How do I get the $10 upgrade price?
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lee269

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Re:Upgrade to 10 with V9.1 license - cost on web $39 ?
« Reply #1 on: December 29, 2003, 02:42:03 am »

I had the same trouble (see this thread).

What worked for me was trying to restore my v9 licence into my v10 install - I then got pointed to the $10 price on the buy web page. Beyond that I think you need help from JRiver direct.
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Sauzee

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Re:Upgrade to 10 with V9.1 license - cost on web $39 ?
« Reply #2 on: December 29, 2003, 04:28:54 am »

Thanks Lee

That worked.

I've never found it so difficult to buy something I wanted :(
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John Gateley

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Re:Upgrade to 10 with V9.1 license - cost on web $39 ?
« Reply #3 on: December 29, 2003, 10:20:06 am »

Lee - were you using My IE2 as well (or a different browser)?

j

LonWar

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Re:Upgrade to 10 with V9.1 license - cost on web $39 ?
« Reply #4 on: December 29, 2003, 11:09:13 am »

Lee - were you using My IE2 as well (or a different browser)?

j


I upgraded using MyIE2 with no problems.
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lee269

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Re:Upgrade to 10 with V9.1 license - cost on web $39 ?
« Reply #5 on: December 29, 2003, 11:09:31 am »

Just plain old IE:

Media Center Registered 10.0.18 -- C:\Program Files\J River\Media Center\

Microsoft Windows XP  Workstation 5.1 Service Pack 1 (Build 2600)
Intel Pentium 4 1493 MHz MMX / Memory: Total - 523 MB, Free - 319 MB

Internet Explorer: 6.0.2800.1106 / ComCtl32.dll: 5.82 (xpsp1.020828-1920) / Shlwapi.dll: 6.00.2800.1276 / Shell32.dll: 6.00.2800.1233 (xpsp2.030604-1804) / wnaspi32.dll: 4.60 (1021) , ASPI for Win32 (95/NT) DLL, Copyright © 1989-1999 Adaptec, Inc. / Aspi32.sys: 4.60 (1021)

Ripping /   Drive D:   Copy mode:ModeSecure   CD Type:Auto   Read speed:Max
  Digital playback: Yes /  Use YADB: Yes /  Get cover art: No /  Calc replay gain: Yes /  Copy volume: 32767
  Eject after ripping: No /  Play sound after ripping: No  

Burning /  Drive D: SAMSUNG  CDRW/DVD SM-308B   Addr: 1:0:0  Speed:8  MaxSpeed:8  BurnProof:No
  Test mode: No /  Eject after writing: Yes /  Direct decoding: No /  Write CD-Text: No
  Use playback settings: No /  Normalization: None
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