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[lpr]

Hello,

I'm evaluating Media Center 9 and 10b, and I must say that I love this software. Everything is there, it's perfect for me... However it crashes many times a day, to a point of major irritation.

I'm running it on XP, I'm playing some track with it w/ cover art display. At the same time i'm modifying tag information of some of my tracks.

It always crash with this message on whatever version I'm using...

AppName: media jukebox.exe    AppVer: 10.0.64.0    ModName: jrimage.dll
ModVer: 1.2.47.0    Offset: 000038d9

What's up with that? I would love to love this software...

Thanks for any help.

[Matt]

Maybe try switching skins.

If you could isolate a way to make it crash, it would help.

JRImage does all the drawing for MC, and this isn't a problem we've heard of before.  What type of CPU and video card do you have?  Updating drivers might help.

Thanks.

[lpr]

Hello Matt,

Well, I've re-installed the latest Nvidia drivers and changed skin. But, it still crashes... It never crashes during the same activity. I guess it crashes when it refreshes the display. Anything else I shouldtry except reinstalling XP

Thanks for your time.
lpr
 

[Matt]

What type of CPU do you have?  JRImage has a lot of MMX assembly.

Is the computer otherwise stable?  Is it overclocked?

We may need to send you a special debug version of JRImage if we can't figure it out.  It'd be really nice if you could find one certain thing (resizing, visualizations, F5 refresh, etc.) that caused a crash.

Thanks lpr.

[modelmaker]

post your system info (help menu).

[lpr]

Here are my system information:

----------
Media Center 10.0.64 -- C:\Utils\Media Center\

Microsoft Windows XP  Workstation 5.1 Service Pack 1 (Build 2600)
Intel Pentium 4 2011 MHz MMX / Memory: Total - 1048 MB, Free - 702 MB

Internet Explorer: 6.0.2800.1106 / ComCtl32.dll: 5.82 (xpsp1.020828-1920) / Shlwapi.dll: 6.00.2800.1400 / Shell32.dll: 6.00.2800.1233 (xpsp2.030604-1804) / wnaspi32.dll: 4.60 (1021) , ASPI for Win32 (95/NT) DLL, Copyright © 1989-1999 Adaptec, Inc. / Aspi32.sys: 4.60 (1021)

Ripping /   Drive H:   Copy mode:Normal   CD Type:Auto   Read speed:Max
  Drive I:   Copy mode:Normal   CD Type:Auto   Read speed:Max
  Digital playback: Yes /  Use YADB: Yes /  Get cover art: No /  Calc replay gain: Yes /  Copy volume: 32767
  Eject after ripping: No /  Play sound after ripping: No  

Burning /  Drive H: PIONEER  DVD-RW  DVR-105    Addr: 1:0:0  Speed:4  MaxSpeed:16  BurnProof:Yes
  Drive I: HL-DT-ST CD-RW GCE-8320B    Addr: 1:1:0  Speed:32  MaxSpeed:32  BurnProof:Yes
  Test mode: No /  Eject after writing: Yes /  Direct decoding: Yes /  Write CD-Text: No
  Use playback settings: No /  Normalization: None
------

And here are 2 more error messages with the corresponding activity before the crash.

-----
AppName: media jukebox.exe    AppVer: 10.0.64.0    ModName: jrimage.dll
ModVer: 1.2.47.0    Offset: 000043af

- Fill Properties From filename

AppName: media jukebox.exe    AppVer: 10.0.64.0    ModName: jrimage.dll
ModVer: 1.2.47.0    Offset: 000038d9

- Locate On Disk (Inside Media Center)
----

Thanks for the help!
lpr