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Author Topic: Problems purchasing (Upgrading)  (Read 1772 times)

sdph

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Problems purchasing (Upgrading)
« on: May 05, 2004, 09:07:34 am »

When I select help / buy media center, the web page it brings me to doesn't seem to exist.  I am trying to upgrade from Media Center 9.  I know there isn't a real hurry, as I get 30 days.  I just like to get these kind of things out of the way.  Is there another link where I can go to pay?
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LonWar

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Re:Problems purchasing (Upgrading)
« Reply #1 on: May 05, 2004, 09:09:08 am »

Are you trying to Upgrade to MC10?

If so, download and install the newest mc10 version, (at the top of this thread) then goto help and buy.
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sdph

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Re:Problems purchasing (Upgrading)
« Reply #2 on: May 05, 2004, 09:11:13 am »

Thanks, but this is exactly what I am trying to do.  It takes me to a non-functioning web site.
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John Gateley

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Re:Problems purchasing (Upgrading)
« Reply #3 on: May 05, 2004, 09:58:24 am »

Are you using a firewall or proxy server?

Please be careful not to post any license information here (some is passed as part of the URL)

j

sdph

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Re:Problems purchasing (Upgrading)
« Reply #4 on: May 05, 2004, 10:03:05 am »

Nope, no firewalls or such.  Any more ideas?
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JimH

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Re:Problems purchasing (Upgrading)
« Reply #5 on: May 05, 2004, 10:08:24 am »

Can you post the URL you're using?  (REMOVE THE LICENSE KEY FIRST.)

We saw a problem recently that was related to a virus.
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sdph

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Re:Problems purchasing (Upgrading)
« Reply #6 on: May 05, 2004, 10:39:44 am »

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JimH

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Re:Problems purchasing (Upgrading)
« Reply #7 on: May 05, 2004, 10:41:18 am »

Something is messing with your links.  It should begin with https:

You may have a virus.
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sdph

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Re:Problems purchasing (Upgrading)
« Reply #8 on: May 05, 2004, 10:56:21 am »

I don't have any viruses according to my McAfee VirusScan (updated as recently as yesterday).  

However, based on your response I removed the first part of the url, "http://%1%20", so that it started with "https:" as you indicated, and this worked correctly.  Kind of strange, but thanks for your help.
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