I downloaded the file from your site and the link they provided. even entered to win the nomad player.
I will explain from the from the top
i was given a copy of Media Juke box 8. i used the trial version and decided to purchase the plus version. I have done so. no problem.
I purchased a brand new machine with 512ddr, 1.8ghz amd athlon xp, lite-on dvd+/_ burner, lite on cd burner, S/B audigy pro, klipsch 7.1 speakers and a ATI al in wonder 9800 pro, and two hard drives (120 & 80 gb) running windows XP corp edition.
when i used the original program from the cd that i first started with, it worked. but when i try to re-install the license, i got the error message, You are using a a code that is too new for this version of 8, please upgrade. Fine, i go to the site and download the version 10 trial version. whenb i try to instal, i get the error messag "failed to load JRImage.dLL" I go back to the site and download the version 9. this time it waited until the end of installation when it asked me to run program now, i get the error message "you are opening a database that is too new for this version, please re-install. And to boot, version 8 no longer works even when re-installed.
i checked the c:/windows/system32 folder where the other admin told me to check and make sure it is there. The JRImage.dll that is and it IS there. I love your program but i cannot afford to purchase it again. I would pay a nominal fee for upgrade, but please, help me find a solution. i have yet to find a media player that suits my needs like yours does.