Hello,
I have been a user of you product for a number of years. I have been waiting for each new version to come out to provide more stability related to the "media server." I am also evaluating your 11 beta.
The problem I am having is with the product freezing on me. I have the following two environments:
1. Windows 2003 Server which contains 5 hard drives with 15,800 wav files.
I am accessing this Server using mapped drives from three difference systems all running Windows XP Pro SP2. I have been trying to get an idea of how long these systems will play and media player tends to lock on all three systems. Currently when I left for work today I start the three systems and only one system is still running and is on about song 200 of 15,800. The other two systems locked and another side effect is that I can no longer access the mapped drives on the system until I reboot. I am playing back with continous playback option with shuffle.
2. Windows XP System with the same 15,800 files but with their MP3 conversion all stored locally. This system also locks up and loses the ability to play back MP3 files unless I reboot the system. Sometimes this occurs after the first song plays sometime it will give me 20 - 30 minutes worth of playback.
Review of system resources when the problem occurs shows now hints of cause. Memory is well within limits and CPU never goes about 20%.
3 of the 4 playback systems are dedicated audio playback only. That means that only the base OS, service packs and media player are installed.
This has been frustrating because you guys have a great product but the stability seems to be in question. Are there any log files I can produce which might shed lite on where the program is crashing? Does it have anything to do with the fact that I am trying to manage 15,000+ songs? I have tried other programs whcih could not even handle loading this number of files.
Please let me know what information I can provide you with. I have enough environments to test this thourghly if you give me some guidence related to log files or what information you are looking for.
Thanks,
Chris