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Author Topic: Registration Problem  (Read 1293 times)

gitcheye

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Registration Problem
« on: November 08, 2004, 10:31:19 am »
I purchased MC11 and registered.  Now the software is saying that i need to restore and my restore # won't work.  Can anyone help?

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Gitcheye

KingSparta

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Re:Registration Problem
« Reply #1 on: November 08, 2004, 12:55:36 pm »
you may want to expand on your problem by adding any error messages you may get when restoring.

with out this information it could be one of many reasons.

do not post your license # when posting more info.
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gitcheye

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Re:Registration Problem
« Reply #2 on: November 08, 2004, 01:03:00 pm »
When I put in my registration number, the response is that my license is expired.
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Gitcheye

JimH

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Re:Registration Problem
« Reply #3 on: November 08, 2004, 01:04:32 pm »
Check the instructions for MC10 here:

www.mediajukebox.com/license
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KingSparta

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Re:Registration Problem
« Reply #4 on: November 08, 2004, 01:07:37 pm »
Quote from: gitcheye on November 08, 2004, 01:03:00 pm
When I put in my registration number, the response is that my license is expired.

make sure the date is correct on your computer

the restore file maybe over 14 days old

if your trying to restore from a license file you need to go to the restore page

see the link JimH posted
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Retired Military, Airborne, Air Assault, And Flight Wings.
Model Trains, Internet, Ham Radio
https://MyAAGrapevines.com
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gitcheye

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Re:Registration Problem
« Reply #5 on: November 08, 2004, 02:07:33 pm »
The date is correct on my computer.  The restore function via the web says that my code is expired.  I paid via paypal.
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Gitcheye

gitcheye

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Re:Registration Problem
« Reply #6 on: November 08, 2004, 02:11:20 pm »
I got Tivo on Friday and changed my computer name.  I think this has caused the problem.  Anyone know what to do about the registration?
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Gitcheye

Omni

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Re:Registration Problem
« Reply #7 on: November 08, 2004, 02:50:48 pm »
Quote from: gitcheye on November 08, 2004, 02:11:20 pm
I got Tivo on Friday and changed my computer name.  I think this has caused the problem.  Anyone know what to do about the registration?

Just a guess, but since apparently the license is tied to the computer name, why don't you just reinstall a new license (using one of your restores) for MC10.
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gitcheye

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Re:Registration Problem
« Reply #8 on: November 08, 2004, 03:21:04 pm »
JRiver contacted me via email and fixed the problem.  It seems there was a mixup at Paypal.  Thanks for the feedback....PS...I love Media Center.  Keep it up.
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Gitcheye
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