INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: Help with transfer to new computer  (Read 2486 times)

Marina

  • Regular Member
  • Recent member
  • *
  • Posts: 12
  • Change this by choosing profile
Help with transfer to new computer
« on: November 05, 2004, 04:01:01 am »
I`ve bougt Jukebox programe two years ago, got registration code and installed it. My old computer was crashed. I`ve bought a new one. How can I reinstall Jukebox  on new computer using my old registration code?
Is it possible?
Logged

Deivit

  • Citizen of the Universe
  • *****
  • Posts: 1215
  • I find your interest interesting...
Re:Help with transfer to new computer
« Reply #1 on: November 05, 2004, 04:39:09 am »
You can restore your license using the "restore" page:

http://www.musicex.com/mediajukebox/restore.html
Logged

Marina

  • Regular Member
  • Recent member
  • *
  • Posts: 12
  • Change this by choosing profile
Re:Help with transfer to new computer
« Reply #2 on: November 05, 2004, 04:46:38 am »
Thank you, I tried it, but I don`t know what to do after. I entered my registratiion code and got jukebox picture, then it dissapeared.
Logged

Marina

  • Regular Member
  • Recent member
  • *
  • Posts: 12
  • Change this by choosing profile
Re:Help with transfer to new computer
« Reply #3 on: November 05, 2004, 05:05:50 am »
When I used restore page and entered my registration code, I got the error message and nothing happening ecxept I lost another try (from 10)  >:(
Logged

Deivit

  • Citizen of the Universe
  • *****
  • Posts: 1215
  • I find your interest interesting...
Re:Help with transfer to new computer
« Reply #4 on: November 05, 2004, 05:19:22 am »
Make sure that you're using MS Internet Explorer as your default browser and that you have the lastest build of Media Center (whatever version your license is valid for) installed.

Hope it helps. If it does not, please wait until someone from JRiver arrives at the forum in a couple of hours before attempting to do a new restore. Perhaps the restore page is down at the moment.
Logged

Marina

  • Regular Member
  • Recent member
  • *
  • Posts: 12
  • Change this by choosing profile
Re:Help with transfer to new computer
« Reply #5 on: November 05, 2004, 05:19:42 am »
Something else might bt important.  Programmer who servised my computer transfered all software from old computer to the new one including Jukebox program and play lists.  It doesn`t work, of course.
Probably this version prevents restoring?
Logged

Marina

  • Regular Member
  • Recent member
  • *
  • Posts: 12
  • Change this by choosing profile
Re:Help with transfer to new computer
« Reply #6 on: November 05, 2004, 05:24:01 am »
How I could know if I  have the lastest build of Media Center? Sorry for sily question but I am not a programmer and my English is poor...
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72235
  • Where did I put my teeth?
Re:Help with transfer to new computer
« Reply #7 on: November 05, 2004, 07:35:54 am »
Please read the FAQ here:

www.mediajukebox.com/license

Copy your system info from MJ Help and paste it here.

Check the version there against the version on the download page.
Logged

Marina

  • Regular Member
  • Recent member
  • *
  • Posts: 12
  • Change this by choosing profile
Re:Help with transfer to new computer
« Reply #8 on: November 09, 2004, 02:54:41 am »
MEDIA JUKEBOX PLUS 8.0.399 - this is my version
Logged

Deivit

  • Citizen of the Universe
  • *****
  • Posts: 1215
  • I find your interest interesting...
Re:Help with transfer to new computer
« Reply #9 on: November 09, 2004, 03:30:34 am »
Marina, there's a new version in the download page (8.0.400)

http://www.musicex.com/mediajukebox/download.html

May I suggest that you install that version and then try to restore your license.
Logged

Marina

  • Regular Member
  • Recent member
  • *
  • Posts: 12
  • Change this by choosing profile
Re:Help with transfer to new computer
« Reply #10 on: November 09, 2004, 03:49:01 am »
If I download new version, could it destroy my playlists or something?
Logged

Deivit

  • Citizen of the Universe
  • *****
  • Posts: 1215
  • I find your interest interesting...
Re:Help with transfer to new computer
« Reply #11 on: November 09, 2004, 09:10:32 am »
It should not, but you may want to backup your library first.
Logged

ronflames

  • Regular Member
  • Member
  • *
  • Posts: 1
  • I'm a llama!
Re:Help with transfer to new computer
« Reply #12 on: November 09, 2004, 05:06:09 pm »
had same problem, but used all my restores and now only have MJ8 trial version which expires in a couple days... now what, does anyone have a suggestion...good luck with your situation
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72235
  • Where did I put my teeth?
Re:Help with transfer to new computer
« Reply #13 on: November 09, 2004, 05:55:56 pm »
Quote from: ronflames on November 09, 2004, 05:06:09 pm
had same problem, but used all my restores and now only have MJ8 trial version which expires in a couple days... now what, does anyone have a suggestion...good luck with your situation
Please try restoring again.

Santa
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72235
  • Where did I put my teeth?
Re:Help with transfer to new computer
« Reply #14 on: November 09, 2004, 05:58:03 pm »
Marina,
If you mean that you see a jukebox image and then the program won't start, try uninstall.  Choose "remove registry entries", reboot, reinstall.
Logged

Marina

  • Regular Member
  • Recent member
  • *
  • Posts: 12
  • Change this by choosing profile
Re:Help with transfer to new computer
« Reply #15 on: November 15, 2004, 03:07:59 am »
I mean I see image for 30 second and then the Jukebox window is closed.
I am afraid to uninstall because I am afraid to lost my playlists. JB closed so fast that I couldn't to copy anything.
Logged
Pages: [1]   Go Up
« previous next »