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Author Topic: not able to upgrade or purchase  (Read 985 times)

rmontbriand

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not able to upgrade or purchase
« on: November 27, 2004, 04:12:47 pm »

I love this product but i've not been able to upgrade to version 10 from version 9. Instead I keep getting the message "failed to initiate Media Center purchase."
Any help would be greatly appreciated.
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LonWar

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Re:not able to upgrade or purchase
« Reply #1 on: November 27, 2004, 04:19:10 pm »

Install and Register V9
Install V 10 overtop
Turn off your firewall
Make sure you have Internet Explorer,
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rmontbriand

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Re:not able to upgrade or purchase
« Reply #2 on: November 27, 2004, 06:40:50 pm »

thanks for the help but it didn't work.
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rmontbriand

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Re:not able to upgrade or purchase
« Reply #3 on: November 27, 2004, 06:53:48 pm »

okay, I'm really lost. I uninstalled v10 but when I start media center up it says i'm using v10 and not the trial.
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JimH

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Re:not able to upgrade or purchase
« Reply #4 on: November 28, 2004, 06:33:10 am »

Check under MC's Help to see if it's registered.

Here's more info:

www.mediajukebox.com/license
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