Topic: Purchase failed to initialize (Read 1599 times)

guitarjam · « **on:** October 28, 2002, 04:56:19 am »

:-[I clicked on "Buy Media Jukebox" from within Help.

Error message = "Failed to initialize Media Jukebox purchase".

I love this program, but I'm about to go back to Music Match.

Thanks

JimH · « **Reply #1 on:** October 28, 2002, 04:59:28 am »

What version do you have?

guitarjam · « **Reply #2 on:** October 28, 2002, 05:02:33 am »

Just installed 8.0.388

JimH · « **Reply #3 on:** October 28, 2002, 07:01:31 am »

I don't know what the problem is.

As a test, try using IE to see if you can get to this address:

https://rover.jriver.com

If so, what do you see?

Please try the FAQ under Jukebox/Purchase above for more details.

guitarjam · « **Reply #4 on:** October 28, 2002, 09:37:38 am »

Saw info on JRiver certificate

JohnT · « **Reply #5 on:** October 28, 2002, 10:54:39 am »

Could you post your system info here (from the MJ help menu)? It sounds like a problem starting up your web browser.

Try clicking on this link:
https://rover.jriver.com/cgi-bin/buy.cgi?productid=1

guitarjam · « **Reply #6 on:** October 29, 2002, 01:32:15 am »

Success!! I adjusted my settings on Opera to make it my default browser for all protocols. Now it works.

Thanks for your help.

INTERACT FORUM

Author Topic: Purchase failed to initialize (Read 1599 times)

guitarjam

Purchase failed to initialize

JimH

Re: Purchase failed to initialize

guitarjam

Re: Purchase failed to initialize

JimH

Re: Purchase failed to initialize

guitarjam

Re: Purchase failed to initialize

JohnT

Re: Purchase failed to initialize

guitarjam

Re: Purchase failed to initialize