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Author Topic: MC 10.173 does not install  (Read 2919 times)

wd0815

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MC 10.173 does not install
« on: December 27, 2004, 04:32:20 am »

Tried to install MC 10.173 on WIN XP Professional. The installation starts, but then, without any comment, stops and nothing happens. Can anybody help, please?

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Wolfgang, South Germany

wd0815

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Re: MC 10.173 does not install
« Reply #1 on: December 27, 2004, 07:54:11 am »

By the way: the same happens with MC 11 latest release. I'm quite shure it has nothing to do with MC itself, but maybe some WIN XP users can help.
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Wolfgang, South Germany

KingSparta

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Re: MC 10.173 does not install
« Reply #2 on: December 27, 2004, 11:06:43 am »

turn off your pop up blockers if you have any running
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wd0815

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Re: MC 10.173 does not install
« Reply #3 on: December 29, 2004, 01:48:46 am »

The only popup blocker I have running is the one from Internet Explorer. I switched it off, but the problem is still there.

I also deinstalled MC and tried to install it again, but the problem is still there. Also installing WIN XP again didn't help.
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Wolfgang, South Germany

wd0815

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Re: MC 10.173 does not install
« Reply #4 on: December 29, 2004, 02:01:34 am »

I also switched off the windows firewall and the antivirus software during the installation, no success.
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Wolfgang, South Germany

KingSparta

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Re: MC 10.173 does not install
« Reply #5 on: December 29, 2004, 05:18:39 am »

I have no Clue

It seems J River Is On Christmas break
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Deivit

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Re: MC 10.173 does not install
« Reply #6 on: December 29, 2004, 07:18:34 am »

Are you logged in as a user with administrative priviledges when you try to install MC? Also, make sure that you have downloaded the build without using a download manager... it has been reported previously that sometimes the installer could get corrupted.
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wd0815

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Re: MC 10.173 does not install
« Reply #7 on: December 29, 2004, 09:35:04 am »

Thank you for your replies.

Yes, I am logged in as admin when I try to install MC. I never changed the priviledges, so I guess I still have all when I'm logging in as administrator.

I'm not quite shure whether WIN XP uses a download manager, but when I start  the download (by clicking the link on the MC-homepage) WIN XP tells me that the download has been stopped due to security reasons. After I confirm the message the download finally starts.

What makes me wonder is that after the initial installation of WIN XP the installation of MC caused no problems at all. The problems started first when I tried to install the update 10.0.173. After that WIN XP reported an error with the windows installer and since then the mp3 encoder didn't work (with this update also a new encoder was included), and MC couldn't install anymore .
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Wolfgang, South Germany

Matt

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Re: MC 10.173 does not install
« Reply #8 on: December 29, 2004, 05:32:39 pm »

Some buggy spyware blockers can cause this.   Spyware apps insert themselves into every process, causing unexpected bugs even in perfectly safe software like MC.
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Matt Ashland, JRiver Media Center

wd0815

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Re: MC 10.173 does not install
« Reply #9 on: December 30, 2004, 03:03:33 am »

I have no additional spyware blocker running. Only the firewall of WIN XP, additional antivirus software and the automatic software update utility of WIN XP (this is what rthe WIN XP security center tells me).

I tried an installation switching off everything mentioned above, but still the same bug.
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Wolfgang, South Germany

Matt

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Re: MC 10.173 does not install
« Reply #10 on: December 30, 2004, 09:13:59 am »

One solution is to use WinRAR (rarlabs.com) to unpack the install EXE file.  Then run "InstallWizard.exe" to install MC.

Let us know what you find, and sorry for the hassles.
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Matt Ashland, JRiver Media Center

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Re: MC 10.173 does not install
« Reply #11 on: December 30, 2004, 09:58:14 am »

I suspect you had a corrupt download.

I installed MC 10.173 on xp pro +sp2 and it installed uneventfully.

I never use the web link instead preferring to go the ftp route. For some reason ftp can handle big files better than http.

Use an ftp client with this address

ftp://anonymous:anything@ftp.jriver.com/pub/downloads/music/MediaCenter100173.exe
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sbsp2

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Re: MC 10.173 does not install
« Reply #12 on: December 30, 2004, 10:59:52 am »

just go to your windows TEMP folder and find the abandoned RarSFX0 (or 1 or 2 ...) folder and run the InstallWizard.exe from there.  you will have to figure out where the TEMP folder is on your Windows setup (usually "Documents and Settings\<username>\Applicaton Data\Local Settings\Temp").
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KingSparta

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Re: MC 10.173 does not install
« Reply #13 on: December 30, 2004, 11:13:47 am »

just go to your windows TEMP folder and find the abandoned RarSFX0 (or 1 or 2 ...) folder and run the InstallWizard.exe from there.  you will have to figure out where the TEMP folder is on your Windows setup (usually "Documents and Settings\<username>\Applicaton Data\Local Settings\Temp").

that seems to be a out of the way to just install a program

I think Matt has a better idea, just cut direct to the problem and get rid of it.

this just came to mind:

there was a problem once with plug-ins, due to the Internet explorer temp files that need to be deleted. so if yougo to internet explorer and delete the temp files under options this may correct another problem. (maybe nothing to do with this users) but who knows.


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Omni

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Re: MC 10.173 does not install
« Reply #14 on: December 30, 2004, 02:04:09 pm »

...you will have to figure out where the TEMP folder is on your Windows setup (usually "Documents and Settings\<username>\Applicaton Data\Local Settings\Temp").

Quick Tip:  In Explorer's address bar, just type "%TMP%" (no quotes, of course) and it will take you right there. :)
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wd0815

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Re: MC 10.173 does not install
« Reply #15 on: January 03, 2005, 10:28:05 am »

@matt: the solution with winrar was succeessful. unpacking and installing MC with the installer file worked out perfect without any problems. thank you for your support. the days without MC where grey (even though we had some sunny days here in South Germany) ... but now they are over.

thread can be closed.
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Wolfgang, South Germany

DigitalJuicy

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Re: MC 10.173 does not install
« Reply #16 on: January 04, 2005, 02:05:35 pm »

Hi Guys ..

I just wanted to say that I had the exact same problem .. but luckily for me I found this thread.
So thanks guys :)

Btw the solution for me was also to unpack the exe manually with winrar ..

Juicy
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