INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: There seems to be no correct place to complain about this...  (Read 1296 times)

ADRoddey

  • Member
  • *
  • Posts: 1
There seems to be no correct place to complain about this...
« on: January 12, 2005, 03:36:36 pm »

So I'm doing it here. There seems to be no way whatsoever to send an email to a human being at JRiver, so I've been stuck. I registered and tried having it send me the activiation e-mail 3 times and none of them showed up in my e-mail or spam filter over the last day.

So I finally had to have someone register for me and create an account just so I can log on and complain about not being able to create an account.

How does one get forum account registration issues fixed? I couldn't even change the account that was created for me to have my own e-mail and password because it complains that my e-mail must be valid (meaning I guess that it cannot be changed or something.)
Logged

Charlemagne 8

  • Citizen of the Universe
  • *****
  • Posts: 1999
Re: There seems to be no correct place to complain about this...
« Reply #1 on: January 13, 2005, 07:43:37 pm »

You're at the correct place to complain ... or get support.
If you don't get help, don't give up.
It helps to have a subject line that identifies the problem ... sort of like a headline.
Then be specific about your problem and what you have tried to resolve it.

I've read your message and I'm still not sure exactly what the problem is.
Is it a problem with the forum registration or the Media Center software and registration?

But, as I said, don't give up. People actually do care here. Maybe you could try posting again with more specific information.

CVIII
Logged
That's right.
I'm cool.

Omni

  • Regular Member
  • Citizen of the Universe
  • *****
  • Posts: 827
Re: There seems to be no correct place to complain about this...
« Reply #2 on: January 13, 2005, 08:09:44 pm »

I've read your message and I'm still not sure exactly what the problem is.

Ditto.  Me neither.  :-\
Logged

LonWar

  • Citizen of the Universe
  • *****
  • Posts: 2874
Re: There seems to be no correct place to complain about this...
« Reply #3 on: January 13, 2005, 08:31:10 pm »

Are you using Hotmail? I have had problems receiving registrations from a few places with hotmail.... Try creating a new account with another provider.
Logged
-
Pages: [1]   Go Up