Dear JRiver,
I've tried installing MC11 several times in the last two days. It installs just fine, but when I run it, it tells me that the trial version has expired. I swear to you that I had never before installed MC 11 before my first attempt 2 days ago. Before that I had MC9 (registered and upgraded from a registered MJ8), but before installing MC11, I uninstalled MC9 (expecting I would buy it shortly after trying the demo). Unfortunately, I can't evaluate the demo because it thinks it's been on my computer for more than 30 days (which it hasn't).
To make matters worse, I can't even use MC9 anymore. I uninstalled MC 11 so I could re-install my MC 9, but that same window (yes, the MC 11 trial expiration window) pops up. It won't recognize my MC 9 registration key and it won't even restore from the web (because I think it thinks I'm still running MC 11 eventhough I removed it to re-install 9).
Before you accuse me of having installed MC 11 for more than 30 days (as in my previous post) or if you believe I pilfered the copy of MC 9 or MJ 8, be aware that I can send you both registration emails (MJ 8 and my MC9 upgrade confirmations) that I received when I bought them originally. You can probably also check your IP logs for my computer and know that my first download attempt of MC 11 was 2 days ago.
I'm very frustrated, and I can't employ more time to resolve this issue. All I wanted to know is if the new version would work my Karma to my satisfaction. If so, I was prepared to pay the upgrade cost for MC 11. I plead for your assistance.