Topic: Help on Media Center 10 (Read 1128 times)

Maik · « **on:** January 28, 2005, 04:53:03 pm »

I purchased Media Center 10 on 7/26/04. I have been using it fine since then. Yesterday when I turned it on, I received a message saying that my 30 day trial period has ended? I used the restore button, went to that page, put in my correct registration code, and was told I was not listed. I checked my email address and it was correct. I have used alot of restores up and cannot get my MC 10 back. What should I do?
Thank You

John Gateley · « **Reply #1 on:** January 28, 2005, 06:34:51 pm »

Hi Maik,

Give it a try now...

j

Maik · « **Reply #2 on:** January 28, 2005, 07:43:06 pm »

Hi J:
I tried again to restore my license and got the message "we could not find that license". I am losing my restores....what should I do?
Thanks

John Gateley · « **Reply #3 on:** January 28, 2005, 10:27:18 pm »

Hi Maik,

I'm pretty sure you're not using your restores, you'll get an e-mail each time you use one.

You might be entering the wrong code. Use copy-and-paste to enter it. If it still comes up wrong, use the restore page to have your restore code mailed to you.

The FAQ is here

http://www.musicex.com/mediacenter/purchase.html

j

Maik · « **Reply #4 on:** January 28, 2005, 10:56:33 pm »

I had you email me my registration code and pasted that into the restore page and it worked. The registration code I saved is the same, however, when I typed it in it did not work. I made sure it was exactly the same.
You sent me a code for Media Jukebox 8 also. Do I need this? Also, what is the install key? Is the install key the same as the registration code?

Thanks again I am up and running and hopefully this won't happen again!!

K

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Author Topic: Help on Media Center 10 (Read 1128 times)

Maik

Help on Media Center 10

John Gateley

Re: Help on Media Center 10

Maik

Re: Help on Media Center 10

John Gateley

Re: Help on Media Center 10

Maik

Re: Help on Media Center 10