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Author Topic: IanG: Import Problem  (Read 1721 times)

IanG

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IanG: Import Problem
« on: April 02, 2005, 04:03:19 pm »
MC crashes every time it starts to rebuild the thumbnails during import

Ian G.

Media Center Registered 11.0.230 -- C:\Program Files\J River\Media Center 11\

Microsoft Windows XP 5.1 Service Pack 2 (Build 2600)
Intel Pentium 4 3004 MHz MMX / Memory: Total - 523 MB, Free - 235 MB

Internet Explorer: 6.0.2800.1106 / ComCtl32.dll: 5.82 (xpsp_sp2_rtm.040803-2158) / Shlwapi.dll: 6.00.2900.2573 (xpsp_sp2_gdr.041130-1729) / Shell32.dll: 6.00.2900.2578 (xpsp_sp2_gdr.041130-1729) / wnaspi32.dll: N/A
Ripping /   Drive E: _NEC    DVD_RW ND-1300A   Mode:Normal  Type:Auto  Speed:Max
  Digital playback: Yes /  Use YADB: Yes /  Get cover art: Yes /  Calc replay gain: Yes /  Copy volume: 32767
  Eject after ripping: Yes /  Play sound after ripping: No 

Burning /  Drive E: _NEC     DVD_RW ND-1300A    Addr: 0:1:0  Speed:16  MaxSpeed:16  BurnProof:Yes
  Test mode: No /  Eject after writing: Yes /  Direct decoding: Yes /  Write CD-Text: Yes
  Use playback settings: No /  Normalization: None
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Matt

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Re: IanG: Import Problem
« Reply #1 on: April 04, 2005, 10:27:55 am »
Ian,

Enable "Import" logging under Help > Configure Debug Logging...

Then run Import.

After the crash, open up:
C:\Documents and Settings\[User Name]\Application Data\J River\Log.txt

Paste the last few lines of the log here.  If it points to a bad file, please email a copy to matt @ jriver.com

Thanks!
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Matt Ashland, JRiver Media Center

IanG

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Re: IanG: Import Problem
« Reply #2 on: April 04, 2005, 04:53:58 pm »
Matt

Thanks for your help - it looks like there's a more general problem with my PC - I found the file (an MPG2, fwiw) but Explorer crashes whenever I try to open the folder!

Ian G.
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IanG

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Re: IanG: Import Problem
« Reply #3 on: April 05, 2005, 02:30:38 am »
There may be more than 1 problem here!  I got rid of the offending folder, but MC is still crashing and its an mpg file each time, though not every mpg.  I ran out of time to bottom this out, but the files seem to be fine  - I'll carry on looking at this tonight.

Ian G.
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IanG

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Re: IanG: Import Problem
« Reply #4 on: April 05, 2005, 02:55:15 pm »
Quote from: marko on April 05, 2005, 03:16:50 am
I see a lot of this too. For me though, it's mostly down to .DAT files I've copied from svcd's and renamed to .mpg, I'd always put the problems down to that and placed these files into a folder excluded from MC and played them with PowerDVD instead.

-marko.

These are mpegs I've rendered myself - separating them from the source material would be a real pain!  I'm realy hoping there's a fix for this because right now I can't import anything!

Ian G.
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IanG

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Re: IanG: Import Problem
« Reply #5 on: April 08, 2005, 05:12:34 pm »
I've just tried 11.0.234 - it's been fixed!  Thanks!!

Ian G.
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