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Author Topic: Critical Error in new MC11 installation  (Read 3519 times)

modelmaker

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Critical Error in new MC11 installation
« on: April 11, 2005, 03:35:58 am »

I just got this error message:

"Critcal Error:
 A J River Media Core component failed to load the product info file:

C:\J River\Media Center\Data\Default Resourse\Option.xml

Please reinstall the latest version of the J River Media Core program:.

First of all I installed MC 11 in C:\Program Files\J River etc, not as stated above.

2nd, isn't 234 the latest version? Jay.


Media Center 11.0.234 -- C:\Program Files\J River\Media Center 11\

Microsoft Windows 2000  Workstation 5.0 Service Pack 4 (Build 2195)
AMD Athlon 1653 MHz MMX / Memory: Total - 523 MB, Free - 277 MB

Internet Explorer: 6.0.2800.1106 / ComCtl32.dll: 5.81 / Shlwapi.dll: 6.00.2800.1612 (xpsp2.041207-1145) / Shell32.dll: 5.00.3900.7009 / wnaspi32.dll: N/A
Ripping /   Drive Y:   Mode:Normal  Type:Auto  Speed:Max
  Digital playback: Yes /  Use YADB: Yes /  Get cover art: No /  Calc replay gain: Yes /  Copy volume: 32767
  Eject after ripping: Yes /  Play sound after ripping: No 

Burning /  Drive Y: LITE-ON  LTR-32123S         Addr: 2:0:0  Speed:32  MaxSpeed:32  BurnProof:Yes
  Test mode: No /  Eject after writing: Yes /  Direct decoding: Yes /  Write CD-Text: Yes
  Use playback settings: No /  Normalization: None
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Jay.

"Life is what happens when you're making other plans"     John Lennon.

Alex B

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Re: Critical Error in new MC11 installation
« Reply #1 on: April 11, 2005, 04:55:02 am »

I have MC11 in "C:\Soft\MC\" because I like to simplify things. It works normally.

I guess your MC11 has mixed information about its location.

Is "C:\J River\Media Center\" the program folder of your earlier MC installation? Did you uninstall the earlier version completely?

Only the later MC10 versions are fixed to work with MC11, but even that combination has problems in some cases. I have found that sometimes MC11 uses plugins and visualizations from MC10 program folders.

In this thread I explained how I cleaned one of my PCs because it had various MC problems: http://yabb.jriver.com/interact/index.php?topic=26917.msg186615#msg186615
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modelmaker

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Re: Critical Error in new MC11 installation
« Reply #2 on: April 12, 2005, 04:32:56 pm »

I had installed v11 on top of v9, which I guess is what caused the problems.

There's a window that pops up when you install v11, that says more than one version can co-exist on a computer. I think that message should be changed to say that only v10 can co-exist with v11 on the same computer.

I did as Alex suggested, sort of:

-backed up the library and .jmd files to a different directory
-uninstalled MC11
-deleted all J River folders in "C" drive directory and C:\program files, (I did not clean the registry or Documents & Settings).
-re-installed MC 9
-uninstalled MC 9
-installed MC 11
and voila, MC 11 works like a charm!(and I have to say, I'm impressed!). The other problems i mentioned in another post have also been resolved.

I didn't do the in-depth cleaning as I didn't want to have to restore MC 9 (I had just lost my internet connection, which was only restored an hour ago).

Excuse me, now, while I go play with this new library browser thing (pretty cool stuff). :)


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Jay.

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KingSparta

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Re: Critical Error in new MC11 installation
« Reply #3 on: April 12, 2005, 04:52:47 pm »

why would you need more than one install of MC?
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modelmaker

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Re: Critical Error in new MC11 installation
« Reply #4 on: April 12, 2005, 10:08:26 pm »

As I explaned above (I hope) the original installation of v11 on top of v9 was faulty and evidently didn't completely remove v9 and caused some abberations in the v11 install.

I just figured it would be best to do a re-install of v9 and make sure it was working properly and then do a proper uninstall, before attempting to install v11 again. It seems to have worked as MC11 is working great so far.
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Jay.

"Life is what happens when you're making other plans"     John Lennon.
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