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[trott]

Hello all,

for quite a while now mc crashes whenever I select the ipod. It does this in 2 ways:

• When selecting portable devices from the action window and then clicking on 'ipod', i get an error box from windows telling me the program has ended unexpectedly.
• When selecting ipod from the tree-menu on the left side i get an error pop-up from MC which is just a red error icon in a blank dialog box. so no text at all...

I am also now having this problem when installing a build which previously did not have this problem...

I've installed several newer builds since this started happening. I also tried uninstalling keeping only my library, rebooting and re-installing.
It seems a bit strange that a full reinstall does not fix this. Any ideas?

[JimH]

If you're installing MC11, please try the latest build.

[trott]

this persists in the latest build:

Action window / handheld player / ipod
A window pops up: 'initializing portable'
Then:

and media center crashes.

or:
click 'drives and devices' in the tree on the left / window 'initializing portable' pops up /immediately I get the following window:

Now media center does not crash but I get no info on the ipod.

This is in media center 11 build 241...

debug logging only shows me:

Code: [Select]

16:18:05: Handheld: CHHManager::Initialize: Start
16:18:05: Handheld: CHHManager::Initialize: Initializing handheld 'iPod'
16:18:05: Handheld: CHHManager::Initialize: Finish (641 ms)

here's my system info:

Code: [Select]

Media Center Registered 11.0.241 -- d:\Program Files\J River\Media Center 11\

Microsoft Windows XP  Workstation 5.1 Service Pack 2 (Build 2600)
Intel Pentium 4 2413 MHz MMX / Memory: Total - 523 MB, Free - 99 MB

Internet Explorer: 6.0.2900.2180 / ComCtl32.dll: 5.82 (xpsp_sp2_rtm.040803-2158) / Shlwapi.dll: 6.00.2900.2627 (xpsp_sp2_gdr.050309-1648) / Shell32.dll: 6.00.2900.2620 (xpsp_sp2_gdr.050225-1820) / wnaspi32.dll: 4.60 (1021) , ASPI for Win32 (95/NT) DLL, Copyright © 1989-1999 Adaptec, Inc. / Aspi32.sys: 4.60 (1021)

Ripping /   Drive S:   Mode:Normal  Type:Auto  Speed:Max
  Drive T:   Mode:Normal  Type:Auto  Speed:Max
  Drive U:   Mode:Normal  Type:Auto  Speed:Max
  Drive V:   Mode:Normal  Type:Auto  Speed:Max
  Drive W:   Mode:Normal  Type:Auto  Speed:Max
  Digital playback: Yes /  Use YADB: Yes /  Get cover art: No /  Calc replay gain: Yes /  Copy volume: 32767
  Eject after ripping: Yes /  Play sound after ripping: No 

Burning /  Drive U: PIONEER  DVD-RW  DVR-106D   Addr: 0:0:0  Speed:16  MaxSpeed:16  BurnProof:Yes
  Drive V: PLEXTOR  CD-R   PX-W1210A   Addr: 0:1:0  Speed:12  MaxSpeed:12  BurnProof:Yes
  Test mode: No /  Eject after writing: Yes /  Direct decoding: Yes /  Write CD-Text: Yes
  Use playback settings: No /  Normalization: None


Hope you can help me out...fyi the only other ipod-related stuff on my pc is itunes 4.7.1 and foobar's foo_pod extension...

[JimH]

Try Tools/Options/Handheld options/Reset Detected Devices.

[trott]

I formatted the ipod completely using apple's software update tool. Now it seems to work again...