Jim - I have posted a followup which I think is only fair at this point.
Of course I can't expect that you can guarantee that everything will work.
I guess my assumption has obviously been since other software works fine, that is must be something that either is configured wrong on my end (within your software) or a bug in your program. Now that assumption may well be wrong - I'm certainly not a computer expert, but I think you would agree that if everything -but- MJ works fine then it's a definite possibility that MJ may be the problem.
Basically I'm asking for you to tell me what to do to troubleshoot the problem, and I'll do it and report back - that's all I can ask for.
I think you are realizing I'm not out to destroy either you or the software - I really do like the product!
I'm glad we can move forward with this.