Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[seanhiggins]

Hi,

Since version 11.0.275 I've been getting the following error when playing an audio CD...

After track 3 on any CD I'm playing, when the track changes the an error box pops up with "Failed to create CD Manager control" if I click OK twice the popup disappears and the track plays fine... until it changes tracks again.

When the CD finishes MC shuts itself down without an error messages.

I have a CD/RW and DVD/RW drive and the same happens on both of them.

Any ideas what the problem is?

[JohnT]

Please post your system info here (Help/System info...).

[seanhiggins]

Heres my system info (the processor is an Athlon 64 3000+):

Media Center Registered 11.0.276 -- D:\Program Files\J River\Media Center 11\

Microsoft Windows XP  Workstation 5.1 Service Pack 2 (Build 2600)
AMD Unknown 792 MHz MMX / Memory: Total - 1048 MB, Free - 607 MB

Internet Explorer: 6.0.2900.2180 / ComCtl32.dll: 5.82 (xpsp_sp2_rtm.040803-2158) / Shlwapi.dll: 6.00.2900.2627 (xpsp_sp2_gdr.050309-1648) / Shell32.dll: 6.00.2900.2620 (xpsp_sp2_gdr.050225-1820) / wnaspi32.dll: N/A
Ripping /   Drive L: SONY    DVD RW DRU-510A   Mode:ModeSecure  Type:Auto  Speed:Max
  Drive M: ASUS    CRW-4012A         Mode:ModeSecure  Type:Auto  Speed:Max
  Digital playback: Yes /  Use YADB: Yes /  Get cover art: Yes /  Calc replay gain: Yes /  Copy volume: 32767
  Eject after ripping: No /  Play sound after ripping: No 

Burning /  Drive L: SONY     DVD RW DRU-510A    Addr: 0:1:0  Speed:24  MaxSpeed:24  BurnProof:Yes
  Drive M: ASUS     CRW-4012A          Addr: 1:0:0  Speed:40  MaxSpeed:40  BurnProof:Yes
  Test mode: No /  Eject after writing: Yes /  Direct decoding: Yes /  Write CD-Text: Yes
  Use playback settings: No /  Normalization: None

[glynor]

Heres my system info (the processor is an Athlon 64 3000+):

AMD Unknown 792 MHz MMX / Memory: Total - 1048 MB, Free - 607 MB

The processor may be an Athlon64 3000+, but it's not running as one.  I would check my BIOS settings on the computer and get the processor running in spec first before I try to solve any software problems.  Running the processor that far out of spec can lead to all kinds of weird problems.  Not to mention that your computer is running signifgantly slower than it should be!

An Athlon64 3000+ should be:

Clawhammer Core = 1.8GHz (1800MHz)
Newcastle Core = 2.0GHz
Winchester Core = 1.8Ghz
Venice Core = 1.8GHz

Your's is running at 792Mhz or 0.79Ghz.  Most likely you have something set wrong in the BIOS.  Either the FSB, the Multiplier, or both.  Try setting the CPU/Memory stuff in the BIOS to "Auto" and see what happens.  Your Processor should be detected and not listed as Unknown.  That means it isn't running in spec (either overclocked or in your case severely underclocked).

[JohnT]

We've been able to duplicate the error and should have it fixed for the next build.

[seanhiggins]

Glad you could duplicate the problem.

I imagine the reason the processor isn't displaying properly is because I'm running Cool n' Quiet. The processor is recognised correctly in Sandra. I'll double the check the bios settings just in case...

[glynor]

Glad you could duplicate the problem.

I imagine the reason the processor isn't displaying properly is because I'm running Cool n' Quiet. The processor is recognised correctly in Sandra. I'll double the check the bios settings just in case...

Ahh!  That's almost definately it.  Sorry, and disregard.

So often, people have overclocked or non-standard hardware settings and yet blame the problems on software.  Whenever problems are bizarre and random, I always check hardware first.