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[rlambric]

After having installed latest upgrade MC11 goes into cardiac arrest after say 2 minutes: critical error #31. Of course suggestions in error window indicate that reinstallation might be good idea, reality however tends NOT to concur. Please advise asap!

[JimH]

Try re-installing your license.

www.jrmediacenter.com/purchase.html has more info.

[rlambric]

Jim,

thnx for fast response. I reinstalled licence. same error. I restarted PC. first time after restart MC11 shows runtime library c++ error: abnormal program termination. After that MC11 just packs up quits after minute and half. Please advise.

[JimH]

Please copy your system info from MC Help and paste it here.

[rlambric]

As requested my sysinfo:

Media Center Registered 11.0.250 -- C:\Program Files\J River\Media Center 11\

Microsoft Windows XP 5.1 Service Pack 1 (Build 2600)
Intel Unknown 1180 MHz MMX / Memory: Total - 392 MB, Free - 164 MB

Internet Explorer: 6.0.2800.1106 / ComCtl32.dll: 5.82 (xpsp1.020828-1920) / Shlwapi.dll: 6.00.2800.1106 (xpsp1.020828-1920) / Shell32.dll: 6.00.2800.1106 (xpsp1.020828-1920) / wnaspi32.dll: 4.71 (0002) , ASPI for Win32         DLL, Copyright © 1989-2002 Adaptec, Inc. / Aspi32.sys: 4.71 (0002)

Ripping /   Drive F:   Mode:Normal  Type:Auto  Speed:Max
  Digital playback: Yes /  Use YADB: Yes /  Get cover art: No /  Calc replay gain: Yes /  Copy volume: 32767
  Eject after ripping: Yes /  Play sound after ripping: No 

Burning /  No burners found.
  Test mode: No /  Eject after writing: Yes /  Direct decoding: Yes /  Write CD-Text: Yes
  Use playback settings: No /  Normalization: None

[JimH]

Please update:

www.jrmediacenter.com

[rlambric]

Critical error is gone! Upgrade finally stuck, after some C++ runtime error.

MC11 is running OK again. thanx for quick responses and advice!

cheers