I have problems with syncing my Creative Zen Xtra 30GB (Firmware 1.20.08e) and Driver 1.30.3.0. I sync it with a USB2-extension card with a NEC-chip, but also tried it with my onboard-USB1. My MC is 11.1.46 plus the Nomad Zen Xtra Plugin. I have no problem using it with the Open-Source-Program NomadSync (
nomadsync.sourceforge.net), but it‘s very limited in features and not as comfortable as MC. I know I don't have the very latest build of MC, but I only have a analog modem, so the download is very slow.
When I plug the cable in, MC recognizes the handheld and asks, if it should handle the Zen as a portable player. But when I open the player in the „Drives&Devices“-tree, It displays „Device not found“. The debug info is:
19:37:13: Handheld: MCC_REENUM_PORTABLE_DEVICES: Start
19:37:13: Handheld: CHHManagerMap::Init: Start
19:37:13: Handheld: CHHManagerMap::_RegisterForNotifications: Start
19:37:15: Handheld: CHHManagerMap::_RegisterForNotifications: Finish (2123 ms)
19:37:15: Handheld: CHHManagerMap::Init: Finish (2214 ms)
19:37:15: Handheld: CHHManagerMap::EnumDevices: Start
19:37:15: Handheld: CHHManagerMap::EnumWMDMDevices: Start
19:37:15: Handheld: CHHManagerMap::EnumWMDMDevices: DeviceInfo: (MICHAELS FL (G:), $$?$storage#removablemedia#7&34408df1&0&rm#{53f5630d-b6bf-11d0-94f2-00a0c91efb8b}$0, 0, 1, G:) = 0
19:37:15: Handheld: CHHManagerMap::EnumWMDMDevices: DeviceInfo: (NOMAD Jukebox Zen Xtra (My Jukebox), $$?$usb#vid_041e&pid_4110#010225513c038c11#{f33fdc04-d1ac-4e8e-9a30-19bbd4b108ae}$0, 0, 0, ) = 0
19:37:15: Handheld: CHHManager::UpdateWMDMDevice: Start
19:37:15: Handheld: CHHManager::UpdateWMDMDevice: PDTName: ‚NOMAD Jukebox Zen Xtra‘; DisplayName: ‚NOMAD Jukebox Zen Xtra (My Jukebox)‘
19:37:15: Handheld: CHHManager::IsJanusCapableDevice: Start
19:37:15: Handheld: CHHManager::IsJanusCapableDevice: CoCreateInstance(CLSID_WMDRMDeviceApp... returns hr=0x80040154
19:37:15: Handheld: CHHManager::IsJanusCapableDevice: returning janus=0
19:37:15: Handheld: CHHManager::IsJanusCapableDevice: Finish (10 ms)
19:37:15: Handheld: CHHManager::UpdateWMDMDevice: Loading PDTInfo: ‚NOMAD Jukebox Zen Xtra‘
19:37:15: Handheld: CHHManager::Initialize: Start
19:37:15: Handheld: CHHManager::InitializePlugin: Start
19:37:15: Handheld: CHHManager::InitializePlugin: PluginName: ‚Portable Drives‘
19:37:15: Handheld: CHHManager::InitializePlugin: Creating plugin...
19:37:15: Handheld: CHHManager::InitializePlugin: Valid plugin created
19:37:15: Handheld: CHHManager::EnableEvents: Start
19:37:15: Handheld: CHHManager::EnableEvents: Finish (0 ms)
19:37:15: Handheld: CHHPluginThread::ProcessCommand: Start
19:37:15: Handheld: CHHPluginThread::Thread Message Processing: Start
19:37:15: Handheld: CHHPluginThread::Thread Message Processing: Type: 0, Function: 2
19:37:15: Handheld: CHHPluginThread::Thread Message Processing: Finish (10 ms)
19:37:15: Handheld: CHHPluginThread::ProcessCommand: Finish (20 ms)
19:37:15: Handheld: CHHPluginThread::ProcessCommand: Start
19:37:15: Handheld: CHHPluginThread::Thread Message Processing: Start
19:37:15: Handheld: CHHPluginThread::Thread Message Processing: Type: 0, Function: 2
19:37:15: Handheld: CHHPluginThread::Thread Message Processing: Finish (10 ms)
19:37:15: Handheld: CHHPluginThread::ProcessCommand: Finish (20 ms)
19:37:15: Handheld: CHHManager::SetPaths: Start
19:37:15: Handheld: CHHPluginThread::ProcessCommand: Start
19:37:15: Handheld: CHHPluginThread::Thread Message Processing: Start
19:37:15: Handheld: CHHPluginThread::Thread Message Processing: Type: 0, Function: 2
19:37:15: Handheld: CHHPluginThread::ProcessCommand: Finish (20 ms)
19:37:15: Handheld: CHHPluginThread::Thread Message Processing: Finish (0 ms)
19:37:15: Handheld: CHHPluginThread::ProcessCommand: Start
19:37:15: Handheld: CHHPluginThread::Thread Message Processing: Start
19:37:15: Handheld: CHHPluginThread::Thread Message Processing: Type: 0, Function: 2
19:37:15: Handheld: CHHPluginThread::ProcessCommand: Finish (20 ms)
19:37:15: Handheld: CHHPluginThread::ProcessCommand: Start
19:37:15: Handheld: CHHPluginThread::Thread Message Processing: Finish (0 ms)
19:37:15: Handheld: CHHPluginThread::Thread Message Processing: Start
19:37:15: Handheld: CHHPluginThread::Thread Message Processing: Type: 0, Function: 2
19:37:15: Handheld: CHHPluginThread::ProcessCommand: Finish (20 ms)
19:37:15: Handheld: CHHManager::SetPaths: Finish (60 ms)
19:37:15: Handheld: CHHManager::InitializePlugin: Initializing plugin...
19:37:15: Handheld: CHHPluginThread::Initialize: Start
19:37:15: Handheld: CHHPluginThread::Thread Message Processing: Finish (10 ms)
19:37:15: Handheld: CHHPluginThread::Thread Message Processing: Start
19:37:15: Handheld: CHHPluginThread::Thread Message Processing: Type: 0, Function: 0
19:37:15: Handheld: CPortableDriveWMDM::Initialize: Start
19:37:15: Handheld: CPortableDriveWMDM::Initialize: Finish (60 ms)
19:37:15: Handheld: CHHPluginThread::Thread Message Processing: Finish (70 ms)
19:37:15: Handheld: CHHPluginThread::Initialize: Finish (80 ms)
19:37:15: Handheld: CHHPluginThread::GetLastError: Start
19:37:15: Handheld: CHHPluginThread::Thread Message Processing: Start
19:37:15: Handheld: CHHPluginThread::Thread Message Processing: Type: 0, Function: 9
19:37:15: Handheld: CHHPluginThread::Thread Message Processing: Finish (10 ms)
19:37:15: Handheld: CHHPluginThread::GetLastError: Finish (10 ms)
19:37:15: Handheld: CHHManager::CloseDevice: Start
19:37:15: Handheld: CHHManager::CloseDevice: m_pPlugin Close
19:37:15: Handheld: CHHPluginThread::Close: Start
19:37:15: Handheld: CHHPluginThread::Thread Message Processing: Start
19:37:15: Handheld: CHHPluginThread::Thread Message Processing: Type: 0, Function: 10
19:37:15: Handheld: CHHPluginThread::Thread Message Processing: Finish (10 ms)
19:37:15: Handheld: CHHPluginThread::Close: Finish (10 ms)
19:37:15: Handheld: CHHManager::CloseDevice: m_pPlugin Release
19:37:15: Handheld: CHHPluginThread::Thread Message Processing: Start
19:37:15: Handheld: CHHPluginThread::Thread Message Processing: Type: 100, Function: -1
19:37:15: Handheld: CHHPluginThread::Thread Message Processing: Finish (10 ms)
19:37:15: Handheld: CHHManager::CloseDevice: Finish (70 ms)
19:37:15: Handheld: CHHManager::InitializePlugin: Finish (330 ms)
19:37:15: Handheld: CHHManager::Initialize: Finish (330 ms)
19:37:15: Handheld: CHHManager::UpdateWMDMDevice: Finish (380 ms)
19:37:15: Handheld: CHHManagerMap::EnumWMDMDevices: DeviceInfo: (Nero Fast CD-Burning Plug-in, Nero Fast CD-Burning Plug-in, 0, 0, ) = 0
19:37:15: Handheld: CHHManagerMap::EnumWMDMDevices: Finish (410 ms)
19:37:15: Handheld: CHHManagerMap::EnumDevices: Finish (490 ms)
19:37:15: Handheld: MCC_REENUM_PORTABLE_DEVICES: Finish (2724 ms)
19:37:16: Handheld: CMCHandheldViewInfo::CMCHandheldViewInfo(): Start
19:37:16: Handheld: CMCHandheldViewInfo::CMCHandheldViewInfo(): Finish (0 ms)
19:37:17: Handheld: CMCHandheldViewInfo::CMCHandheldViewInfo(): Start
19:37:18: Handheld: CMCHandheldViewInfo::CMCHandheldViewInfo(): Finish (0 ms)
19:37:18: Handheld: CMCHandheldViewInfo::CMCHandheldViewInfo(): Start
19:37:18: Handheld: CMCHandheldViewInfo::CMCHandheldViewInfo(): Finish (0 ms)
19:37:18: Handheld: CHHManager::GetFilesFromDevice: Start
19:37:18: Handheld: CHHManager::GetFilesFromDevice: Finish (0 ms)
Creative released a new firmware with MTP/PlaysForSure-Support some days ago. If I install it, I can't use NomadSync or any other Open-Source-Software for Zen any more, because they rely on Creatives own transport protocol. So Creative released the firmware update with warnings.
Should I try it and update my handheld with MTP-firmware, that discontinues the old Creative transport protocol? May that help?
Thanks for reading...