INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: Duplicate Payment - who to contact?  (Read 662 times)

gerryball

  • Regular Member
  • Member
  • *
  • Posts: 1
  • nothing more to say...
Duplicate Payment - who to contact?
« on: September 29, 2002, 12:09:18 pm »

below. Basically, I purchased Media Jukebox 7 twice. Originally in June 2002 and again in December following a disk crash and reinstall but my registration copy did not come to light immediately.

Thanks for a great product although obviously I prefer to pay just the once!

BuyButton Receipt for Vendor JRiver,Inc.
Authorization: Accepted
Date & Time: June 08, 2002  07:30AM CDT
Product ID: MediaJukebox7
Amount: $24.98
Method: Credit card
Name: Mr Gerald Ball
Address1: Gerry Ball, Combe Down Cottage

Date & Time: December 22, 2001  12:48PM CST
Product ID: MediaJukebox7
Amount: $24.98
Method: Credit card
Name: Gerry Ball
Address1: Combe Down Cottage

email gerryball@thenewblack.net
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 71663
  • Where did I put my teeth?
Re: Duplicate Payment - who to contact?
« Reply #1 on: September 29, 2002, 12:11:29 pm »

Thanks for your purchase(s) but we don't refund in this case.  The only exception are back to back purchases made within a few minutes.


Logged
Pages: [1]   Go Up