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Author Topic: Help - Pontis Plugin Failure  (Read 806 times)

RS

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Help - Pontis Plugin Failure
« on: September 25, 2002, 10:53:25 pm »

Please Help!

When I try to download and install the Pontis plugin I get the following error message " Failed to Install Package. More Info: Failed To Register Object C:\Program Files\ J River Media Jukebox\Plugins\hh_pontis.dll". Can anybody tell me what this means and how I can fix it?
Thanks
RS
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SteveG

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Re: Help - Pontis Plugin Failure
« Reply #1 on: September 26, 2002, 10:11:33 am »

RS,

If you are running MJ 8, be sure you are downloading the Plug-in for version 8 (3.0.2). I just tested the download on Windows 2000 and it ran great. What OS do you have and what version MJ?

Steve
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RS

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Re: Help - Pontis Plugin Failure
« Reply #2 on: September 26, 2002, 03:58:10 pm »

I have MJ 8 and are running Windows 98. I have tried it on both my work PC and my home one (both MJ 8 Win98 )with the same result.
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SteveG

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Re: Help - Pontis Plugin Failure
« Reply #3 on: September 27, 2002, 07:19:43 am »

RS,

There was a bug in the installation script. Can you try this one more time?  I think it will work fine now.

Thanks,

Steve
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